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Lexus Escondido

Escondido, CA

3.8
866 Reviews
Call Dealership (760) 291-8374

1205 Auto Park Way

Escondido, CA

92029

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866 Reviews of Lexus Escondido

January 28, 2022

Lexus Escondido has superior service to other Lexus dealerships in the SD area. It is always, quick, easy, efficient and the customer service is amazing. More

by jenny.asmann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Lee
Report | Print
Feb 01, 2022 -

Lexus Escondido responded

Hello Jenny, Thank you for taking the time to send in a review. We are happy and pleased to know that our team was professional and helpful. We hope to be able to serve you in the future Best, Lori Smith, Customer Relations Manager, lsmith@lexusescondido.com

January 28, 2022

My service rep Aaron was awesome. This dealership is the best I’ve ever been to More

by KUNAKAUFMAN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Serrano
Report | Print
Feb 01, 2022 -

Lexus Escondido responded

Hello Kunakaufman, Thank you for taking the time to send in a review, we sincerely appreciate it. We are happy to know that our team was professional and helpful and we hope to be able to serve you in the future. Best, Lori Smith, Customer Relations Manager lsmith@lexusescondido.com

Feb 01, 2022 -

KUNAKAUFMAN responded

Keep up the good work. I live in Temecula and will continue to use your dealership, even though one will open soon here! Soon as my new house closes escrow I’ll be down to purchase a Lexus. Thank you for be the best dealership ever. Kuna Kaufman

January 28, 2022

It is very hard to connect with your service advisor by phone. I made five attempts this last time (one week) before my service advisor got back to me. This is it has been since I first took my car in for More

by tchforlang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Anthony Lee
Report | Print
Feb 14, 2022 -

Lexus Escondido responded

Hi Tchforlang, We pride ourselves on providing an efficient and exceptional guest experience. I am providing my contact information and would appreciate an opportunity to research and discuss further. Time is very valuable and we understand that, my apologies for the frustration in regards to your service visit. Thank you, Lori Smith Customer Care Manager lsmith@lexusescondido.com

January 28, 2022

The visit was Very easy and seamless. Everyone at Lexus very helpful, courteous and friendly. More

by randl005
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Ivko
Report | Print
Feb 02, 2022 -

Lexus Escondido responded

Hello randl005, Thank you kindly for taking the time to send in a positive feedback. We are happy to know that our team here is professional and helpful. We hope to be able to serve you in the future. Best, Lori Smith, Customer Relations Manager, lsmith@lexusescondido.com

January 28, 2022

Easy to get appointments, service crew is always helpful. They always keep me updated on the time it will be ready, when I’m waiting. More

by gdd-mm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bailee Friedman
Report | Print
Feb 02, 2022 -

Lexus Escondido responded

Hello gdd-mm, Thank you for taking the time in to send a positive feedback. We are happy to know that our team here was professional and helpful. We hope to be able to serve you in the future. Best, Lori Smith, Customer Relations Manager, lsmith@lexusescondido.com

January 28, 2022

Fast service and friendly staff. Loaner car ready. Service advisor communicated through out the day of progresss. More

by shemclow
Recommend Dealer
Yes
Employees Worked With
Aaron Serrano
Report | Print
Feb 02, 2022 -

Lexus Escondido responded

Hello shemclow, We sincerely appreciate you taking the time to send in a positive feedback. We are happy to know that our team here is professional and helpful. We hope to be able to serve you in the future. Best, Lori Smith, Customer Relations Manager, lsmith@lexusescondido.com

January 27, 2022

Great service ,Matt is always available to assist me with my auto needs and questions More

by MSPATSIMPSON51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Ivko
Report | Print
Feb 02, 2022 -

Lexus Escondido responded

Hello MSPATSMPSON51, We sincerely appreciate you taking the time to send us a positive feedback. We are happy to know that our team here is professional and helpful and we hope to be able to serve you in the future. Best, Lori Smith, Customer Relations Manager, lsmith@lexusescondido.com

January 27, 2022

The sales persons was great and service was great team work also and timely maintaining More

by Pdavis8888
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaynah Anderson
Report | Print
Feb 02, 2022 -

Lexus Escondido responded

Hello Pdavis8888, We sincerely appreciate you taking the time to send in a positive feedback. We are happy to know that our team here is professional and helpful and we hope to be able to serve you in the future. Best, Lori Smith, Customer Relations Manager, lsmith@lexusescondido.com

January 27, 2022

I had an amazing experience at Lexus Escondido. My service consultant was very responsive even during the holidays and kept me updated throughout the entire process. I would definitely recommend this More

by gkangg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Serrano
Report | Print
Feb 01, 2022 -

Lexus Escondido responded

Hello gkangg, Thank you for taking the time to share your experience with us and sending in a positive feedback. We are happy to know that our team was professional and helpful and that Aaron took great care of you. We hope to be able to serve you in the future. Best, Lori Smith, Customer Relations Manager, lsmith@lexusescondido.com

January 26, 2022

My car came back running fabulous.it runs way better than before. Great job guys More

by 04.neuter.fertile
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Alvarado, Aaron Serrano, Shaynah Anderson, Frank Atek, Adam Smidt, Bailee Friedman, Matt Ivko, Anthony Lee
Report | Print
Feb 01, 2022 -

Lexus Escondido responded

Hello 04.neuter.fertile, Thank you for taking the time and responding with a positive feedback. We are happy to know that our team is professional and helpful and we hope to be able to serve you in the future. Best, Lori Smith, Customer Relations Manager. lsmith@lexusescondido.com

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