Lexus Escondido

New Rx350 What a pleasant experience my wife and I had in the purchase of our new Lexus. Attila Vecsernyes did a excellent job of showing and explaining the ca What a pleasant experience my wife and I had in the purchase of our new Lexus. Attila Vecsernyes did a excellent job of showing and explaining the car features and then transfered us to the finance department where the numbers and signing took place in a warm non pushy way to services we didn't want. More

Buying 2017 Lexus RX350 Great dealership with very nice services! We were treated with great patience and right attitude while buying a car. It only took 20 minutes to nego Great dealership with very nice services! We were treated with great patience and right attitude while buying a car. It only took 20 minutes to negotiate pricing and dealed. More

Great place! On Dec 3, 2016 we went to the dealership and IMMEDIATELY were greeted by Gurmeet Jawanda who not only made us feel welcomed, but his sincerity and com On Dec 3, 2016 we went to the dealership and IMMEDIATELY were greeted by Gurmeet Jawanda who not only made us feel welcomed, but his sincerity and compassion towards human kind exuded in his personality. Being a nurse, I am well versed in body language, cultural diversity and human nature. Gurmeet showed us a few cars, listened to our concerns and expectations and within a few minutes found us car that we fell absolutely in love with. We bought the Lexus RX 450h and it was so quick and a wonderful experience, it totally negated our previous experience. Thank you so much to Gurmeet and Margue! This will be my forever car! I had a 2000 Lexus RX 300 that lasted with me at 388,000 miles before I purchased another. More

Great dealership! Just bought a Lexus and found everyone at Escondido Lexus great to deal with! They are not pushy, very down to earth, a refreshing experience! Just bought a Lexus and found everyone at Escondido Lexus great to deal with! They are not pushy, very down to earth, a refreshing experience! More

Great experience My wife and I just purchased a new Lexus from Lexus Escondido through Costco auto Program. Well, the treatment was above good -it was Excellent! I c My wife and I just purchased a new Lexus from Lexus Escondido through Costco auto Program. Well, the treatment was above good -it was Excellent! I can't say enough about our Sales Marvin Graham. He was so professional, knowledgeable, helpful, he listen to what we said, and answered our questions and emails. He understood what we need, and tried his best and provide all possible options to meet our need. All I would like to say is if you're thinking of buying a Lexus car, go to see Marvin. You will be very satisfied. More

Great experience with no pain Lexus Escondido has the best selection of any dealership in San diego area coupled with a very knowledgable sales and finance representatives.. Mike Lexus Escondido has the best selection of any dealership in San diego area coupled with a very knowledgable sales and finance representatives.. Mike Rossi was very pleasant to work with and would be happy to do business with him as well as the dealership. Love the RX 350 More

Was planning to buy a different car I had a list of places to go and stopped at my second try -Lexus of Escondido. Rich Greene was friendly, knowledgeable and very soft sell. He listen I had a list of places to go and stopped at my second try -Lexus of Escondido. Rich Greene was friendly, knowledgeable and very soft sell. He listened to what I was looking for and pulled up a beautiful rx200. I really had a plan in my head of two other vehicles on my short list but fell in love. Lexus Escondido is in a different class of dealership and I was trading in an Audi tt (sad to see her go) and we also drive a Mercedes. And you can't beat having Vintana there as well! -Devora More

Found my Dream Car With the help of the service oriented sales staff, I found the car I have been looking for. There was no pressure at all and the selection was impres With the help of the service oriented sales staff, I found the car I have been looking for. There was no pressure at all and the selection was impressive. I had very particular requirements and had been test driving other brands and models. Several of my friends suggested that I give Lexus a try and they were right. The car is beautiful inside and out and sales rep Gurmeet was most helpful and kind. The service is first rate at Lexus Escondido and I am happy to be part of "the family" now. More

Atilla (Sales Manager) Polite, professional, knowledgable combined with the best dealer in the country take my advise and don't go anywhere else Second vehicle and from Le Polite, professional, knowledgable combined with the best dealer in the country take my advise and don't go anywhere else Second vehicle and from Lexus of Escondido this year they are heads up about the rest More

Very disappointed service, no call back. Unsatisfactory. I’m a first time Lexus owner so this is big disappointment. I took our RX 450h in to Lexus Escondido for the 10K mile service. The Unsatisfactory. I’m a first time Lexus owner so this is big disappointment. I took our RX 450h in to Lexus Escondido for the 10K mile service. The only problem we wanted them to fix was the driver-side sun visor. It is hanging down about 1/4 of an inch and it shakes every time we go over the slightest bumpy road. Chris at Lexus Escondido said that the Tech tightened it and if we have anymore problems to let him know. We didn’t even get out of the parking lot and I saw it was still the same. Very unsatisfactory. Right away we got him to look at it again and he said that it was not right and took a video of the play in the visor for Lexus to review. He said that he would get it ordered and call me when it came in. 6 weeks went by without a call. I called him, got his voicemail, left a message. I never got a call from him. Extremely unsatisfactory. After a week, called him again and he apologized and said that he would look into it and call me back that day, which was a Friday. For the second time, I never got a call from him. Completely unsatisfactory. The following Tuesday, I called and asked to talk to the service manager. She apologized and said that she would personally look into it and take care of it. Later that day, Chris called and said that Lexus said that it was within limits and that he was trying to see what they can do about it and would call me back the following day. For the third time, I never got a call from him. To sum it up, the bumper to pumper warranty is BS. The visor was not like that when we bought the car. The right visor is not like that. Our neighbors Lexus RX 350 visors are not like that. But Lexus Escondido will not make it right. It is not right now and it will only get worse as time goes by. I have had to waste way too much of my time with this problem. Very, very disappointed in the service received from Lexus Escondido. I will not do business with them again and my neighbors said the same thing. I don’t expect this to go very far because I know they pay a lot of people to write great reviews and they take down the bad ones. But people need to know that when the salesman says: The Basic Warranty coverage is for 48 months or 50,000 miles, whichever occurs first. This warranty covers repairs and adjustments needed to correct defects in materials or workmanship of any part supplied by Lexus. This is clearly a defect that they have decided NOT TO COVER. More