Lexus Monterey Peninsula
Seaside, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday 8:00 AM - 5:00 PM
Parts
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday 8:00 AM - 5:00 PM
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Showing 165 reviews
The staff in the service department is always professional and helpful. I appreciated the information provided regarding repairs, etc. professional and helpful. I appreciated the information provided regarding repairs, etc. More
Bret and his staff gave me a great service! They are all very friendly when I’m in for my services. They are all very friendly when I’m in for my services. More
My reappointment went smoothly. I always wait for the service. Service staff was great very professional and met my expectations. The temporary location has room for improvement, bu I always wait for the service. Service staff was great very professional and met my expectations. The temporary location has room for improvement, but it is just temporary. More
They did my 5000 mile service and a recall. They gave me a loaner car which was a big help! They gave me a loaner car which was a big help! More
People in the office were nice and pleasant and also patient.. very conscientious about their job and to the client that they’re dealing with. patient.. very conscientious about their job and to the client that they’re dealing with. More
Two stars -- what I would give a typical used car dealership. Not the experience I would expect from a Lexus dealership. Friendly enough people though. I did end up buying a car there because they dealership. Not the experience I would expect from a Lexus dealership. Friendly enough people though. I did end up buying a car there because they had the used unit I wanted on their lot but otherwise would not have done so. Here’s why 2-stars: Made an appointment for a specific used unit -- had to wait over an hour after arriving to see unit. At deal time, sales person asked me to pay for extras that were misrepresented as new dealer additions for the used car sale -- these parts were installed for the original purchaser and dealership had already received money for them. Was promised during deal closure that: Alignment on alignment machine had been performed as part of pre used car sale inspection -- no such alignment had been performed All service on used unit had been performed to Lexus service schedule, a significant contributor to purchase decision -- Lexus Monterey had failed to change the brake fluid at 30k and 60k as well as failing to change spark plugs at 60k. This is about $1500 of work and compromises the reliability of the used vehicle. Had to remove dealer installed GPS tracker from vehicle after taking delivery More



