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Victor Lacuata
Victor Lacuata at Lexus Monterey Peninsula

Victor Lacuata

Service Manager

Lexus Monterey Peninsula

1721 Del Monte Boulevard
Seaside, CA 93955

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4.7
67 Reviews
4.7

67 Reviews

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67 Reviews of Victor Lacuata

July 29, 2026

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Employee Rating

Too expensive for an oil change but service folks friendly and professional; will not return however More

by cpwilcox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 31, 2026

Lexus Monterey Peninsula responded

Thanks for sharing about your experience with Lexus Monterey Peninsula. If you would like to continue this conversation, please feel free to reach out. Jason Seiber General Manager jason.seiber@victorytoyota.com

July 24, 2026

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very smooth service from drop off to pick up. staff was polite and very helpful More

by chefdave
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 24, 2026

Lexus Monterey Peninsula responded

It’s wonderful to know your journey from drop off to pick up on your Jeep went seamlessly. Victor and the rest of our team are pleased our staff’s courtesy and helpfulness made a difference. We look forward to assisting you again. Jason Seiber General Manager jason.seiber@victorytoyota.com

July 18, 2026

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I appreciate the prompt service in Lexus service helper, Tommy Moncivais was excellent at his duty. More

by kumokhh
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Workmanship
Service Time
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Recommend Dealer
Yes
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Jul 18, 2026

Lexus Monterey Peninsula responded

It’s great to know your RX 500h received prompt care. Thank you for recognizing Victor’s attentive support during your visit. Jason Seiber General Manager jason.seiber@victorytoyota.com

July 16, 2026

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Good service hopefully the remodeled building will be open soon Nice loaner car. Good service again More

by LARAINE1
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Workmanship
Service Time
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Recommend Dealer
Yes
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Jul 16, 2026

Lexus Monterey Peninsula responded

Thank you for the 5-star review and for the positive feedback about our service. We’re glad you enjoyed the loaner car and look forward to showing you our updated facility once the remodel is finished. Victor and our Lexus team appreciate your continued trust in us. Jason Seiber General Manager jason.seiber@victorytoyota.com

July 13, 2026

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Service went smooth and on time as promised. Easy to deal with. Transparent. Great job. More

by tycojohn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Isaiah Tatum

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Jul 13, 2026

Lexus Monterey Peninsula responded

Thank you for sharing your experience with the service on your Lexus NX 350h. We’re glad the appointment stayed on schedule and that the process was clear and straightforward. We appreciate your feedback and look forward to assisting you again. Jason Seiber General Manager jason.seiber@victorytoyota.com

July 12, 2026

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Very Knowledgeable & Friendly very easy to work with them & the loner car was great & overall great service More

by jose@coastwide.net
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Workmanship
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Recommend Dealer
Yes
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Jul 12, 2026

Lexus Monterey Peninsula responded

Thanks for sharing your experience with service on your Lexus. We’re pleased Victor and the team provided friendly, knowledgeable assistance, and that the loaner vehicle met your needs. We look forward to assisting you again. Jason Seiber General Manager jason.seiber@victorytoyota.com

July 10, 2026

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Service Department seems a bit overwhelmed with business walking through the door, sometimes with or without an appointment. A bit off-putting for those of us who make appointments and expect the service t More

by demibriscoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tommy Moncivais

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Jul 10, 2026

Lexus Monterey Peninsula responded

Thank you for taking the time to share your feedback. We sincerely appreciate your business ad hope to see you again! Jason Seiber General Manager jason.seiber@victorytoyota.com

June 08, 2026

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EFFICIENT AND PROFESSIONAL--WILL USE AGAIN AND AGAIN AND AGAIN AGAIN AGAIN AGAIN DR J More

by ramonbonesjimenez
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Service Time
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Recommend Dealer
Yes
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Jun 08, 2026

Lexus Monterey Peninsula responded

Hearing that you’d choose us repeatedly is fantastic. Victor and our team appreciate you bringing your Lexus GS 450h in for service time after time. We look forward to assisting you on your next visit. Jason Seiber General Manager jason.seiber@victorytoyota.com

June 01, 2026

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Hello, I would like to express my sincere gratitude for the exceptional experience I had. Everyone was incredibly polite, helpful, and accommodating. The business was clean, enjoyable, and well-organiz More

by Christina.ayala86@yahoo.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: DAS Admin, Jason Seiber, Ken Jones, John O'Neal, Skye Keller, Isaiah Tatum, Linda Santiago

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Jun 01, 2026

Lexus Monterey Peninsula responded

It’s wonderful to hear you had an exceptional visit when picking up your used Lexus ES 350. We’re glad our team provided polite, helpful, and accommodating service in a clean, well-organized environment. Thank you for sharing your experience and we look forward to seeing you again. Jason Seiber General Manager jason.seiber@victorytoyota.com

May 26, 2026

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Employee Rating

The staff in the service department is always professional and helpful. I appreciated the information provided regarding repairs, etc. More

by Tericeclark1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 26, 2026

Lexus Monterey Peninsula responded

It’s wonderful to hear our service department provided professional support and clear explanations during your RX 350h maintenance. Victor will be glad to know you found the repair information helpful. Thank you for choosing us for your Lexus service. Jason Seiber General Manager jason.seiber@victorytoyota.com

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