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Lexus Of Orland

Orland Park, IL

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2,526 Reviews
The Kowalis Auto Group is working hard to provide the automotive services you need while keeping our customers and team members safe. We have changed our operating hours from 7am - 8pm Monday - Thursday Friday 9pm - 8pm and Saturday 8am - 5:00pm. We will continue to monitor the situation as it progresses and keep you informed but please call us for the most up to date information. Our professional staff is ready to assist you in our facilities, as well as online and via phone, offering options and choices for you and your various automotive needs. You may browse our new and pre-owned inventory, schedule a service appointment, order parts, schedule a loaner vehicle, or initiate a finance and sales transaction right from the comfort of your home or office. You can get pre-approved via the credit application process right through our website..
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8300 West 159th St

Orland Park, IL

60462

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Showing 2,526 reviews

August 15, 2023

Good service during my visit. The representative listened and answered my questions I was pleased with the service. More

by jacquelyncrook573
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Aruna
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 16, 2023 -

Lexus Of Orland responded

Jacquelyn, we're glad to know you had a positive experience at Lexus of Orland and that our team was able to assist with your questions. Thanks for sharing!

August 14, 2023

Comfortable, easy going, precise was my experience the last time I took my car in for service More

by JOHNSZYDLOWSKISBC@comcast.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Cesario
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Aug 15, 2023 -

Lexus Of Orland responded

Thank you for leaving Lexus of Orland a five-star review! We look forward to assisting you next time.

August 13, 2023

Excellent team in all areas very attentive and informative about the vehicle as well as respectful More

by askafgaard
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Junior Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Kowalis, Ziad Altamimi, Sabreen Khalifa
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Aug 15, 2023 -

Lexus Of Orland responded

Thank you for choosing Lexus of Orland! We appreciate your support and are here to assist you with any of your future service needs.

August 13, 2023

The service provided was great. My car was taken in at the appointment scheduled time. It took about an hour and a half wait time for the service. I like this dealership service and More

by GVTILLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department Tony
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Aug 15, 2023 -

Lexus Of Orland responded

We're glad to know you had a great experience with our service team at Lexus of Orland! Thanks for stopping by to leave us such a stellar review--see you next time!

August 13, 2023

Had a great experience with sales member Alex Aruna. Highly recommend him, very knowledgeable and extremely professional. More

by Mo Ali
Recommend Dealer
Yes
Employees Worked With
Alex Aruna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Bannos, Chris Kowalis
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Aug 14, 2023 -

Lexus Of Orland responded

We're glad to know you had a great experience with Alex at Lexus of Orland! We appreciate your recommendation and are here if you need anything else. Safe travels in your new vehicle!

August 10, 2023

I paid $240 for freeon the cooler only work 1 day. Last summer it lasted 3 months - I was told it would leak - but not so fast More

by CASTILLO.VICENTA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not listed
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Aug 11, 2023 -

Lexus Of Orland responded

I'm sorry to learn about your experience with the cooling system. It's not our intention for any repair or service to last only a short time, and we understand how frustrating this must be. We'd like the opportunity to look into this further and see what can be done - please reach out at your earliest convenience. Thank you, Joe Pervazas - Service Manager - 708-614-8700 ext 273

August 10, 2023

Great service team here at Lexus of Orland and the customer waiting area is magnificent! More

by dagraduate2006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Kowalis
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Aug 10, 2023 -

Lexus Of Orland responded

We are thrilled that you had such a positive experience working with our team! Thank you for choosing Lexus of Orland and for sharing your support. Drive safely until we see you again!

August 10, 2023

Friendly and knowledgeable staff. Comfortable waiting area with complementary coffee. I appreciate the free car wash More

by nlsavide
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Cesario
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Aug 10, 2023 -

Lexus Of Orland responded

We're glad to know you had a positive experience at Lexus of Orland! Our team always aims to provide friendly and knowledgeable service. Enjoy your clean car, and come back anytime for that complimentary coffee!

August 09, 2023

Alex was just the right amount of attentive. He thoroughly described the car's features and was available for all our questions. We came away from the experience with the knowledge that Alex w More

by barry.schulz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Aruna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Bannos
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Aug 09, 2023 -

Lexus Of Orland responded

Barry, we're glad to know Alex provided you with such a detailed and supportive car-buying experience at Lexus of Orland. We appreciate your feedback and look forward to assisting you in the future!

August 08, 2023

Clean shop. Friendly and cares about the customer needs. Great service, free coffee and snacks. Financing for anything beyond your budget plus service reminders More

by miket1065EA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Reid and Tony at times in service department.
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Aug 09, 2023 -

Lexus Of Orland responded

We're glad to know you've appreciated our dealership and friendly service at Lexus of Orland! Our team always strives to meet customer needs, so it's great that we hit the mark for you. Enjoy your complimentary coffee and snacks!

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