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Lexus Of Orland
Orland Park, IL
2,525 Reviews
The Kowalis Auto Group is working hard to provide the automotive services you need while keeping our customers and team members safe. Due to Coronavirus (COVID-19) we have made modifications in our daily practices and altered how we do business to best serve our customers. We have changed our operating hours from 7am - 8pm Monday - Thursday Friday 9pm - 8pm and Saturday 8am - 5:00pm. We will continue to monitor the situation as it progresses and keep you informed but please call us for the most up to date information. Our professional staff is ready to assist you in our facilities, as well as online and via phone, offering options and choices for you and your various automotive needs. You may browse our new and pre-owned inventory, schedule a service appointment, order parts, schedule a loaner vehicle, or initiate a finance and sales transaction right from the comfort of your home or office. You can get pre-approved via the credit application process right through our website..
For those still able to make facility visits, please know we have made operational changes that include:
· Providing hand sanitizer throughout our stores for customers and associates and ensuring that anyone who is not feeling well understands that we support them staying/working from home.
· Disinfecting work stations, café areas, phones, keyboards, loaner vehicles. We are also making sure our service staff is using a fresh pair of gloves while handling each customer’s vehicle.
· Providing loaners and shuttle services for guests not wishing to remain in waiting areas for extended periods of time and also offering pickup and delivery to your home or office.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,525 reviews
June 30, 2020
I’ve dealt with this dealership for many years along with other family members we purchase more than 20 vehicles from this dealership we always get excellent service and I trust that we could always depend o other family members we purchase more than 20 vehicles from this dealership we always get excellent service and I trust that we could always depend on More
by joehammad0
Verified CustomerEmployees Worked With
Kevin Martin, Marek Okreglak, Chris Kowalis, Ziad Altamimi
June 29, 2020
Superb experience I had talked to Bob Vittorio before I even drove out there as I live in the city so it is a bit of a distance. My dad has worked with him in the past I had talked to Bob Vittorio before I even drove out there as I live in the city so it is a bit of a distance. My dad has worked with him in the past and raved about him. I told him exactly what I was looking for and he arranged for me to come out there in a couple days and work with Chris Merx (also excellent) who was able to showcase the car that Bob had thought would best fit my needs, and he was correct. The experience was actually a pleasure and they made it easy for me. Also good follow up. More
by KRISTEN8
Employees Worked With
Bob Vitorrio, Chris Merx, Ziad Altamimi
June 29, 2020
John S. and Mike were simply wonderful. A very professional team. I am very pleased with my purchase, and I would highly recommend them both. professional team. I am very pleased with my purchase, and I would highly recommend them both. More
by TALIASHIAB1
Employees Worked With
Mike Bannos, John Schultz
June 29, 2020
I’ve been to a couple of car dealerships before this and wasn’t happy at all, I was judged based on my age and the kind of car I wanted. I’m so happy I came to Lexus of Orland. I couldn’t be happier with th wasn’t happy at all, I was judged based on my age and the kind of car I wanted. I’m so happy I came to Lexus of Orland. I couldn’t be happier with the purchase of my first vehicle - Jimmy B. and Mike B. made it that much better! They were REAL and everything was to the point, all with smiles and great knowledge. I will definitely be recommending friends and family to come here. Thank you! More
by kdoroz
Employees Worked With
Jim Boulos, Kevin Martin, Mike Bannos
June 29, 2020
Great people to do business with. Very proffesional and accomidating. Couldn't ask for a better experience. John in sales and Mike in finance did a great job and got us finished very quickly. accomidating. Couldn't ask for a better experience. John in sales and Mike in finance did a great job and got us finished very quickly. More
by JPMATTHEWS1977
Employees Worked With
Kevin Martin, Mike Bannos, John Schultz
June 29, 2020
I received excellent treatment at lexus of Orland Dealership as always. Chis kowalis and Sammie Scott were a joy to deal with. Thank you both. Dealership as always. Chis kowalis and Sammie Scott were a joy to deal with. Thank you both. More
by TABU6083123
Employees Worked With
Sammie Scott, Mike Bannos, Chris Kowalis
June 28, 2020
We have the most pleasant experience since we walked the door.....Thanks to Aiman the sales representative he was very helpful he went out of his way and he answered every question we had. thank again defi door.....Thanks to Aiman the sales representative he was very helpful he went out of his way and he answered every question we had. thank again definitely will be back for another Car. More
by izoabird
Employees Worked With
Mike Bannos, Aiman Hamdan, Jimmy McColgan, Chris Kowalis
June 27, 2020
Sales people and surface curls are exceptionally professional. Very clean and attractive environment. Great coffee provided to customers, water and cookies as well.The washrooms are immaculate and g professional. Very clean and attractive environment. Great coffee provided to customers, water and cookies as well.The washrooms are immaculate and gorgeous. When purchasing a car they Make sure that you know how to work all the components More
by DANMAE2000
Employees Worked With
Jim Bouliss, Mike Bannos, Jimmy McColgan
June 27, 2020
Thank you! Mariea, thank you so much for your assistance with our purchase of a Lexus IS 300. You went above and beyond!! Many thanks to all that helped expedit Mariea, thank you so much for your assistance with our purchase of a Lexus IS 300. You went above and beyond!! Many thanks to all that helped expedite the sale and financing. More
by Joanne.l.weiss
Employees Worked With
Kevin Martin, Mariea Bojan, Ziad Altamimi
June 26, 2020
Professional, courteous and knowledgeable. My wife and I have been long time customers of Lexus Orland and always keep coming back because we are always treated with great respect and a willin My wife and I have been long time customers of Lexus Orland and always keep coming back because we are always treated with great respect and a willingness to get a fair deal done. From the days of Johnny Ike to Kevin Martin it has been a pleasure to buy or lease a new Lexus. As Arnold would say, "we'll be baaaack". More
by jim@bccsteel.com
Employees Worked With
Kevin Martin, Mike Fredette, Mike Bannos
