Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Lexus Of Orland
Orland Park, IL
2,525 Reviews
The Kowalis Auto Group is working hard to provide the automotive services you need while keeping our customers and team members safe. Due to Coronavirus (COVID-19) we have made modifications in our daily practices and altered how we do business to best serve our customers. We have changed our operating hours from 7am - 8pm Monday - Thursday Friday 9pm - 8pm and Saturday 8am - 5:00pm. We will continue to monitor the situation as it progresses and keep you informed but please call us for the most up to date information. Our professional staff is ready to assist you in our facilities, as well as online and via phone, offering options and choices for you and your various automotive needs. You may browse our new and pre-owned inventory, schedule a service appointment, order parts, schedule a loaner vehicle, or initiate a finance and sales transaction right from the comfort of your home or office. You can get pre-approved via the credit application process right through our website..
For those still able to make facility visits, please know we have made operational changes that include:
· Providing hand sanitizer throughout our stores for customers and associates and ensuring that anyone who is not feeling well understands that we support them staying/working from home.
· Disinfecting work stations, café areas, phones, keyboards, loaner vehicles. We are also making sure our service staff is using a fresh pair of gloves while handling each customer’s vehicle.
· Providing loaners and shuttle services for guests not wishing to remain in waiting areas for extended periods of time and also offering pickup and delivery to your home or office.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,525 reviews
November 25, 2019
Great Car Shopping Experience We had an absolutely wonderful car shopping experience at Lexus of Orland. Our Sales associate Chris was truly great to deal with. Very personable! We had an absolutely wonderful car shopping experience at Lexus of Orland. Our Sales associate Chris was truly great to deal with. Very personable! Mike in the finance department was great too! More
by Kbiesack589
Verified CustomerEmployees Worked With
Kevin Martin, Chris Merx, Mike Bannos
November 25, 2019
A Fair Deal It was a pleasant experience with these professionals. We're happy they were able to accommodate us with the car of our choice even though it was not It was a pleasant experience with these professionals. We're happy they were able to accommodate us with the car of our choice even though it was not readily available. More
by PNORRIS6733
Employees Worked With
Chris Merx, Mike Bannos, Chris Kowalis
November 22, 2019
Professional, professional, professional. Quick service. Good price. Really nice salesmen. MARK. All professional and easy. See you in three years, maybe earlier. Maybe an electric vehicle Quick service. Good price. Really nice salesmen. MARK. All professional and easy. See you in three years, maybe earlier. Maybe an electric vehicle, who knows. Thanks guys. More
by januszmajcher
Employees Worked With
Kevin Martin, Martha Miller, Marek Okreglak
November 22, 2019
Aiman Hamdan was great! Aiman and Mike were great! Thank you Aiman and Mike for all your help. It was very smooth process working with you two guys! Have a great day! Aiman and Mike were great! Thank you Aiman and Mike for all your help. It was very smooth process working with you two guys! Have a great day! More
by KOROL13
Employees Worked With
Mike Bannos, Aiman Hamdan
November 21, 2019
Pleasant buying experience I was able to research vehicles in advance online which helped to expedite my vehicle purchasing experience. The sales associate was waiting for me w I was able to research vehicles in advance online which helped to expedite my vehicle purchasing experience. The sales associate was waiting for me when I arrived and had the vehicle waiting. I was able to drive a couple of different models to ensure I was selecting the most comfortable vehicle that met my needs and desires. I am very happy with my selection. More
by TTHARVEYLAW
Employees Worked With
Mike Bannos, LG Sears
November 19, 2019
Excellent service and customer care. I will Always recommend Lexus of Orland to all my family and friends. When stopping in you must request Aiman :-) and customer care. I will Always recommend Lexus of Orland to all my family and friends. When stopping in you must request Aiman :-) More
by VI
Employees Worked With
Mike Bannos, Aiman Hamdan
November 15, 2019
New car sales Very pleasant experience buying my third Lexus RX350. When you start with a quality car, the rest is easy.. the whole process only took a couple of h Very pleasant experience buying my third Lexus RX350. When you start with a quality car, the rest is easy.. the whole process only took a couple of hours. More
by sher251
Employees Worked With
Mike Fredette, Mike Bannos, Jimmy McColgan
November 11, 2019
Pleasant Experience The show room was welcoming. The salesperson was pleasant and answered all our questions. He made what can become a long, drawn out experience, more t The show room was welcoming. The salesperson was pleasant and answered all our questions. He made what can become a long, drawn out experience, more tolerable. We did not feel high pressured into making the purchase. More
by nnowak3773
Employees Worked With
Mike Fredette, Mike Bannos, Jimmy McColgan
November 11, 2019
Happy! Airman was awesome! He was very knowledgeable and accommodating to us. He was responsive to all of our questions and overall very professional, with a Airman was awesome! He was very knowledgeable and accommodating to us. He was responsive to all of our questions and overall very professional, with a great sense of humor! More
by dnurse39
Employees Worked With
Kevin Martin, Mike Bannos, Aiman Hamdan
November 09, 2019
Purchase of NX Kevin Martin and Mariea Bojan helped me make my decision. They explained and answered all my questions making me feel comfortable with my decision. Kevin Martin and Mariea Bojan helped me make my decision. They explained and answered all my questions making me feel comfortable with my decision. Very helpful. More
by arettker
Employees Worked With
Kevin Martin, Martha Miller, Mariea Bojan
