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Lexus Of Orland

Orland Park, IL

4.5
2,525 Reviews
The Kowalis Auto Group is working hard to provide the automotive services you need while keeping our customers and team members safe. Due to Coronavirus (COVID-19) we have made modifications in our daily practices and altered how we do business to best serve our customers. We have changed our operating hours from 7am - 8pm Monday - Thursday Friday 9pm - 8pm and Saturday 8am - 5:00pm. We will continue to monitor the situation as it progresses and keep you informed but please call us for the most up to date information. Our professional staff is ready to assist you in our facilities, as well as online and via phone, offering options and choices for you and your various automotive needs. You may browse our new and pre-owned inventory, schedule a service appointment, order parts, schedule a loaner vehicle, or initiate a finance and sales transaction right from the comfort of your home or office. You can get pre-approved via the credit application process right through our website.. For those still able to make facility visits, please know we have made operational changes that include: · Providing hand sanitizer throughout our stores for customers and associates and ensuring that anyone who is not feeling well understands that we support them staying/working from home. · Disinfecting work stations, café areas, phones, keyboards, loaner vehicles. We are also making sure our service staff is using a fresh pair of gloves while handling each customer’s vehicle. · Providing loaners and shuttle services for guests not wishing to remain in waiting areas for extended periods of time and also offering pickup and delivery to your home or office.
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8300 West 159th St

Orland Park, IL

60462

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Showing 2,525 reviews

April 20, 2019

My smoothest car purchase ever! The staff were very friendly and welcoming from the time I stepped foot into the dealership until the time I walked out with my vehicle! My salesman L More

by JanineR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
LG Sears
April 19, 2019

Efficient gracious I have been coming back to keep the history service of the car together. I drive almost 2 hours to make that happen. I can relax while knowing they More

by sueh
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Friendliness
Price
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Recommend Dealer
Yes
Employees Worked With
T. Lewis
April 19, 2019

Assessment of Lexus Automotive Maintenance Service The service was excellent. Tony was friendly and receptive. The waiting area was top-of-the-line. Even though the maintenance that I needed on my More

by greattc
Customer Service
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Price
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Recommend Dealer
Yes
Employees Worked With
Tony Cesario
April 18, 2019

Reset & Electronics Issue Basic service was excellent as normal- Backup warranty needs better review as to what is actually covered when oblivious critical components have poor More

by labedzf
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Martin
April 18, 2019

4to 6 hours, was 21/2 days. Vehicle not was upon pickup. Car dirty when picked up, Said it would take 4 to 6 hours. it took 21/2 days. I was glad that I had a loaner vehicle. More

by JUDEEVANS0
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Price
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Recommend Dealer
No
Employees Worked With
Service people
April 18, 2019

Maintenance Everyone I encountered was friendly and professional during my visit. The staff made sure I was comfortable while I waited for my vehicle to be servic More

by davya96
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Price
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Recommend Dealer
Yes
Employees Worked With
Justin Sese
April 18, 2019

Awesome Recall service, they gave me a loaner, washed and filled up my truck before returning it.i always will use Lexus of Orland for service. Lexus 300 awes More

by ONETNTAKA619
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Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathleen
April 18, 2019

Professional, efficient and courteous. The facility is geared toward service. From the initial contact through the interview it was clear that the service rep was focused on me and not dist More

by mbrown35
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Boulos
April 18, 2019

My sales associate and finance officer were both great. Went in today for a oil change. My wife wanted a new car. We ended up leaving with two new cars with even better rates. More

by Piltrick
Customer Service
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Vitorrio, Kevin Martin, Sammie Scott, Martha Miller, Mike Cristiano
April 17, 2019

You can't go wrong with a Lexus! The experience was not as scary as I thought. A team of dedicated people work with you and your needs to get you in a newer car. Painless.....I woul More

by karen.1121
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Vitorrio, Chris Merx, Martha Miller
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