Lexus Of Orland

I was a non-event! From start to finish the whole process was just over an hour...I dropped the car off and picked up at my convenience. Tony-the Service Rep was very g From start to finish the whole process was just over an hour...I dropped the car off and picked up at my convenience. Tony-the Service Rep was very good....as usual... your staff is excellent..thank you! More

Outstanding. Above and beyond Chris Merx and Kevin Martin are to be commended for their outstanding work they did to get me into a beautiful car. They treated my wife with dignity Chris Merx and Kevin Martin are to be commended for their outstanding work they did to get me into a beautiful car. They treated my wife with dignity and grace. They went out of their way to accommodate my wishes. Have had 9 Lexus from this dealership and wouldn’t go elsewhere because of the service, the friendship and the class of the people you have. If I were you I would give both of them a Christmas bonus!! More

Always great Always a good experience. Always kind, courteous, and professional. Never a problem, always smooth and easy. Coffee area is a Lucretia where you sit c Always a good experience. Always kind, courteous, and professional. Never a problem, always smooth and easy. Coffee area is a Lucretia where you sit comfortably and have a nice cup of coffee. More

Service Monique provided excellent service and took the time to make sure I was thoroughly familiar with my new car. Buying a car from Monique was a pleasur Monique provided excellent service and took the time to make sure I was thoroughly familiar with my new car. Buying a car from Monique was a pleasure and not an unpleasant experience. I would recommend this dealership to a friend. More

Awesome experience This was my first time at the dealership. Walked in uncertain and walked out a well satisfied customer. I am so grateful to have done business with su This was my first time at the dealership. Walked in uncertain and walked out a well satisfied customer. I am so grateful to have done business with such a kind and professional group of people. Martha was superb...very positive and optimistic. I also had the pleasure of working Marek, best sales consultant I have ever. He was extremely patient and knows a Lexus inside and out!!! He answered every question that I asked and thought about asking! A million thanks to them both! More

100000 mile tune up Easy scheduling and great service.. Morgan Lee assited me and applied my 19% internet discount. Waited in guest area while being offered beverages and Easy scheduling and great service.. Morgan Lee assited me and applied my 19% internet discount. Waited in guest area while being offered beverages and snacks. More

Absolutely marvelous Jin Poulas has been my salesmen for many Lexus purchases and he has always been very professional. You're IT person was most helpful. Unfortunately Jin Poulas has been my salesmen for many Lexus purchases and he has always been very professional. You're IT person was most helpful. Unfortunately he didn't have a card but not his fault. Make sure your IT folks have business cards as well More

Excellent Customer Service The sales associate was very nice and helpful. She explained in detail the repairs and risks. I’ve never had this type of service as long as I’ve been The sales associate was very nice and helpful. She explained in detail the repairs and risks. I’ve never had this type of service as long as I’ve been coming to Lexus of Orland. She is an excellent employeee. Thanks for taking interest in my vehicle and me. More

Vehicle/ Key service This was my 1st service appt. for my Lexus and it was a great experience. I was very satisfied with the service and the price for my vehicle. Great jo This was my 1st service appt. for my Lexus and it was a great experience. I was very satisfied with the service and the price for my vehicle. Great job OP Lexus. More

Excellent and professional services The entire team are top professionals in their area of expertise, the listen and are always customer focused! 5 stars for all entire the team! Thanks The entire team are top professionals in their area of expertise, the listen and are always customer focused! 5 stars for all entire the team! Thanks More