Lexus Of Orland

Very nice people Would buy from again , very nice laid back , no pressure . My wife wanted a gx , personally I’m not a Lexus guy , but after our experience I would con Would buy from again , very nice laid back , no pressure . My wife wanted a gx , personally I’m not a Lexus guy , but after our experience I would consider it next time I need a car More

Polite, professional with a comfortable setting. Service was The service was grest The staff was nice and professional . The waiting room was comfortable. The wait time was very timely. Refreshments were plenty, The service was grest The staff was nice and professional . The waiting room was comfortable. The wait time was very timely. Refreshments were plenty, and the staff was very gracious in offering you there variety. Overall the experience was good. More

On-time, fair, great technology Appointment was easy to schedule on-line. Technology (check-in, text updates/decisions, Mobile Payment, etc) made everything run smoothly. Price was o Appointment was easy to schedule on-line. Technology (check-in, text updates/decisions, Mobile Payment, etc) made everything run smoothly. Price was on high-end, but fair. More

Genuine & great listener I had a very comfortable experience with Advisor John. He was knowledgeable of my concerned and kept me informed all the way through. He restored my c I had a very comfortable experience with Advisor John. He was knowledgeable of my concerned and kept me informed all the way through. He restored my confidence after a disrespectful experience with the service receptionist in securing an appointment. More

They did a great job from greeting to explaining at the end! It was my car first oil change and butler service, They did a great job from when I arrived to the end! We are very happy with the Lexus dealership. It was my car first oil change and butler service, They did a great job from when I arrived to the end! We are very happy with the Lexus dealership. More

Stressless deal Victor Natour the sales associate was awesome to deal with. Victor was polite nonaggressive informative and very professional. Victor had the car cl Victor Natour the sales associate was awesome to deal with. Victor was polite nonaggressive informative and very professional. Victor had the car cleaned, gassed up and ready to go More

Best customer service My sales rep was very sweet, patient and knowledgeable. I will be recommending all my family and friends to Monique. Thank you for everything Monique! My sales rep was very sweet, patient and knowledgeable. I will be recommending all my family and friends to Monique. Thank you for everything Monique! More

Service was handled efficiently and professionally. Morgan answered all of my questions prior to the actual servicing. I would recommend this dealership wit was handled efficiently and professionally. Morgan answered all of my questions prior to the actual servicing. I would recommend this dealership without any hesitation. More

A surprising experience Brought car in for oil change/diagnostic check One of the services that test revealed was blower motor needed. Told service rep that I'd come back Brought car in for oil change/diagnostic check One of the services that test revealed was blower motor needed. Told service rep that I'd come back later for the work. After driving home heard a noise that I hadn't heard before,brought car back next day was told it was the blower. Question why did I not hear noise previously??? Not doubting blower needed but why the irritating noise suddenly? Just asking!!! More

Thank you Tracy!!! I want to take time to thank my Service Consultant, Tracy Spacucello for her assistance. She was very instrumental in helping me select which servi I want to take time to thank my Service Consultant, Tracy Spacucello for her assistance. She was very instrumental in helping me select which services I needed to fix first. I have a very old Lexus, 93 and it hadn't been driven in 5 or 6 years. My car needed many services. Together, Tracy and I came up with a plan of action for services. I am very happy with the results. Thank you Lexus of Orland. More