Lexus Of Orland

Professional and courteous In at 7:30 a.m. my service rep was very helpful and considered of my day. With the work to be done taking a longer time to perform than I anticipat In at 7:30 a.m. my service rep was very helpful and considered of my day. With the work to be done taking a longer time to perform than I anticipated, my rep., offered me a loaner so I could continue on my way to do the many chores that I planned to do. The coffee is always delicious and waiting area pleasant More

Excellent service I recently had my air conditioning system re-charged. It now works well. My car is 20 years old. It rides and drives like a dream thanks to the pro I recently had my air conditioning system re-charged. It now works well. My car is 20 years old. It rides and drives like a dream thanks to the professional mechanics at Lexus of Orland. More

Amazing The Location was excellent as well as the service. I sought out my vehicle of choice within the first visit. The selection of vehicles were to my sati The Location was excellent as well as the service. I sought out my vehicle of choice within the first visit. The selection of vehicles were to my satisfaction More

45.000 mile check up The service was great show room floor great .treated me with respect. I been a customer for 10 years it’s great. I’ll be back The service was great show room floor great .treated me with respect. I been a customer for 10 years it’s great. I’ll be back More

My Recent New Car Experience I recently leased a new car from Lexus of Orland. I had great experience - from dealing with the sales representative to the finance manager to the ma I recently leased a new car from Lexus of Orland. I had great experience - from dealing with the sales representative to the finance manager to the maintenance team. I highly recommend this dealership. More

Orland Park Lexus Very courteous, honest and professional group of sales and service providers. The location is clean and comfortable. I would recommend them to friends Very courteous, honest and professional group of sales and service providers. The location is clean and comfortable. I would recommend them to friends and family. You can’t miss! More

Exceptional Service Great customer service. I am always treated well by the employees. My service representative, Tony, is the best! I would recommend this place to all Great customer service. I am always treated well by the employees. My service representative, Tony, is the best! I would recommend this place to all my friends! Love the boutique as well. Overall super experience. More

Excellent Service The service was excellent, responsive and pleasant. I recommend Lexus of Orland to any prospective customer would not hesitate to use them again witho The service was excellent, responsive and pleasant. I recommend Lexus of Orland to any prospective customer would not hesitate to use them again without reservation, More

Service dept Orland Park Lexus is always clean and waiting area is almost comfy, but with lack of reading material for women almost non-existing, not even a newspa Orland Park Lexus is always clean and waiting area is almost comfy, but with lack of reading material for women almost non-existing, not even a newspaper makes it boring when waiting for completed service. My recent time there was going to be at least 2 hours (new front brakes and pads as recommended by service dept 4 weeks earlier), so I asked for a loaner car. My 1pm appt. was on a hot July Wednesday. I pulled into service area at 1pm. While waiting for a service consultant (10 minutes) the staff seemed shorthanded. My usual service guy was not there. I found out later he no longer works there. Tony was with another client I think, so I had to wait which normally I do not . There was no offer of water until I had to ask for when service was completed and I returned the loaner. My RX 350 is 7 years old with 76,000 miles. I have always had the required service when recommended by Lexus so I have been there at least 2 times a year. This recent time there did not seem the same as in the past (except for the lack of reading material). The staff didn't seem as friendly this time. Maybe we all were having an off day. I hope next appt is better. I rely on your "peace of mind" program. More

Awesome Service From the first step I took into the service center, Service representatives were there for me. My experience has been superior and I appreciate the ef From the first step I took into the service center, Service representatives were there for me. My experience has been superior and I appreciate the effort to make me feel special. All parties involved that day for a simple oil change deserve a round of applause. I expect nothing but the best from here on out and I’m certain that this particular dealership can provide just that. More