
Lexus Of Orland
Orland Park, IL
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Service The service at this dealership is outstanding always courteous helpful The waiting area is superior Water coffee and cookies offered plus TVs. And The service at this dealership is outstanding always courteous helpful The waiting area is superior Water coffee and cookies offered plus TVs. And they will get i a loaner if you need one Instead of waiting More
In & out quickly I made the appointment for the 5,000 mile inspection the same day of the service and was in & out with the car washed up in less than an hour I made the appointment for the 5,000 mile inspection the same day of the service and was in & out with the car washed up in less than an hour More
Service Experience The service was prompt. It was done with courtesy. Personnel were very friendly. It was done in a very professional manner. I also enjoy the coffee a The service was prompt. It was done with courtesy. Personnel were very friendly. It was done in a very professional manner. I also enjoy the coffee and cookies. More
Great Service! Every time I go in to Lexus of Orland for service I always feel special. Every service advisor is very professional and polite in addition to being v Every time I go in to Lexus of Orland for service I always feel special. Every service advisor is very professional and polite in addition to being very knowledgeable. More
went I. For one thing and pay for something else Well i went in for maintenance and end of paying a lot more money. Yesterday my car stopped. I was upset because I keep coming back for the same thing Well i went in for maintenance and end of paying a lot more money. Yesterday my car stopped. I was upset because I keep coming back for the same thing. To check my battery but service always says it’s ok. Well something is wrong my car stops every month dealing with this battery More
Service for check engine light The in person wait time was much longer than estimated. I also had to leave my car there and use a loaner for 2 days. The in person wait time was much longer than estimated. I also had to leave my car there and use a loaner for 2 days. More
I believe my husband brought the car in They diagnosed the problem, said we needed a new front window. We are in Florida right now so we took it to a Lexus dealer. They just replaced a new s They diagnosed the problem, said we needed a new front window. We are in Florida right now so we took it to a Lexus dealer. They just replaced a new sensor on window, didn’t need a whole front window replacement. So your dealership servicemen incorrectly diagnosed what needed to be replaced that would have been far more inconvenient. Not really satisfied with what Lexus of Orland diagnosed. More
Well received and well done. Professional and well done. Appreciated. I have owned 6 Lexus vehicles. If I live long enough will own 6 more’ P.s. that is when I wear ou Professional and well done. Appreciated. I have owned 6 Lexus vehicles. If I live long enough will own 6 more’ P.s. that is when I wear out the three I now own😜’ More
Service review I was greeted promptly by Toni, with a smile . He made the process go swiftly and was very informative. It was my first time at the dealership. He als I was greeted promptly by Toni, with a smile . He made the process go swiftly and was very informative. It was my first time at the dealership. He also guided me through the process. Everyone seemed friendly. More
5000 mile check up. Excellent service in and out in less than 1 hour. The wash job was not as professional, the windows were not clean it looks like a dirty towel was use Excellent service in and out in less than 1 hour. The wash job was not as professional, the windows were not clean it looks like a dirty towel was used th dry them , with smears all over the windows. More