Lexus Of Orland

Excellent Buying Experience-Highly Recommend I found a pre-owned vehicle on their website. I don't live local so over the phone, I was able to get a great description of the vehicle and finalize I found a pre-owned vehicle on their website. I don't live local so over the phone, I was able to get a great description of the vehicle and finalize a purchase price. I don't usually agree to anything before I have seen it let alone a pre-owned vehicle, but I took a chance. I flew in and arrived at the store and the vehicle was exactly as described to a T. I financed through the dealership and the finance process was super easy and very quick. Even though it was quick they took the time to make sure I understood everything and was 100% happy. They then spent time reviewing all of the options including offering to set up my phone etc. I would say this was a perfect buying experience from the beginning all the way through. Super happy that I bought a car through Lexus of Orland and would recommend them to anyone. More

Amazing I HAD AMAZING EXPERIENCE, WITH NO PRESSURE, MY SALESMAN CHRIS WAS MOST AMAZING, THE BUSINESS MANAGER MARTHA MADE ALSO AMAZING EXPERIENCE WITH THEIR PR I HAD AMAZING EXPERIENCE, WITH NO PRESSURE, MY SALESMAN CHRIS WAS MOST AMAZING, THE BUSINESS MANAGER MARTHA MADE ALSO AMAZING EXPERIENCE WITH THEIR PROFESSIONAL PERSONALITY!😁 More

Best Car Buying Experience Ever! I was super deflated just leaving another dealership with poor customer service that I had purchased three vehicles from in the past!! Chris was excel I was super deflated just leaving another dealership with poor customer service that I had purchased three vehicles from in the past!! Chris was excellent! He eased my anxiety of purchasing new Lexus car! He was sincere and listened to my questions and with interest outstanding satisfaction! From the moment walked in Chris was attentive and responsive! He explained my options and went into detail about what services would be available upon my purchase! Chris demonstrated the Lexus technology and ensure that I was familiar with features that I need to know before driving off the lot!!! Chris customer service will have me coming back for future Lexus purchases and I will tell and share my experience with family and friends!!! More

Great place to buy a car! Mike, Jimmy and Mike in finance were a wonderful team to work with. What a great experience! Professional, kind and fun! My buying experience from st Mike, Jimmy and Mike in finance were a wonderful team to work with. What a great experience! Professional, kind and fun! My buying experience from start to finish was incredible. I never felt any pressure or hassle, very relaxed comfortable and welcoming environment. Everyone was focused on what was important to ME, the buyer! Love this Orland Lexus Dealership! More

Outstanding Experience I was with my mom looking for a new car and Mike F, Jimmy M. and Mike in finance are a dream team! Very kind, respectful and I never thought they pres I was with my mom looking for a new car and Mike F, Jimmy M. and Mike in finance are a dream team! Very kind, respectful and I never thought they pressured my mom. She and I left more informed. Thoroughly enjoyed the process which mom said can be a trying experience. These guys are GREAT! I can’t wait to be in a position to buy! I’m coming here! More

Sherry Deringis was very professional and courteous. She say that I was a vet and she thanked me for serving. I’m a Vietnam veteran. She helped me to get online. She is what good customer service is She say that I was a vet and she thanked me for serving. I’m a Vietnam veteran. She helped me to get online. She is what good customer service is all about. You need her to train other Lexus employees. More

The award winning Lexus of Orland Experience The Lexus of Orland is the dealership of choice for my entire family and every time we purchase a new vehicle the experience exceeds our expectations. The Lexus of Orland is the dealership of choice for my entire family and every time we purchase a new vehicle the experience exceeds our expectations. The collaboration and teamwork between Aiman (Salesperson), Martha (Finance Manager), Kevin and Bobby V (Managers) is a good depiction that this team is committed to the quality of “The Lexus Experience”. This team is professional and extends a level of courtesy that takes the car shopping experience to another level. As a returning customer, I’ve not only purchased great performing cars and trucks but now have a relationship with a team that I can trust when making an investment because they really do “believe that their customers are as special as their cars”. They are not satisfied until you drive off the lot fully knowledgeable of your vehicle and completely at ease with your purchase. Thanks to the Lexus of Orland team for always going above and beyond to deliver exceptional service! We are not only loyal customers but we feel like family! The Parkman Family More

Great Experience buying an 2010 Infiniti EX35 Had a great experience buying a barely used 2010 Infiniti EX35. The car was very clean and exceptional beautiful. Jim and Bob were very courtesy and p Had a great experience buying a barely used 2010 Infiniti EX35. The car was very clean and exceptional beautiful. Jim and Bob were very courtesy and professional. They did not waste time and gave me a great price. I recommend coming in to buy a car at Lexus in Orland Park even if you are not wanting a Lexus. They have a wide variety of cars and great service. They really care about their customers and the condition of their cars. They will take care of you even if something is wrong. More

Great customer experience! Everyone at the dealership went above and beyond to make the experience as easy as possible. I am very happy with the purchase of my car. Everyone at the dealership went above and beyond to make the experience as easy as possible. I am very happy with the purchase of my car. More

Very professional and understanding While visiting Lexus of Orland our salesman Sammie was very polite...he had concerns for my needs and went above and beyond to satisfy me with what I While visiting Lexus of Orland our salesman Sammie was very polite...he had concerns for my needs and went above and beyond to satisfy me with what I was looking for More