
Lexus Of Orland
Orland Park, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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very good and fast. worked well with me. seems to have a great service dept. they installed my hitch two days later as promised. thank you and fast. worked well with me. seems to have a great service dept. they installed my hitch two days later as promised. thank you More
Upgrade from pre driven to new vehicle purchase Our experience was primarily driven by our sales rep, Mitch Jjanicijevic both my wife and I enjoyed the sales process and settled on a new RX 350, af Our experience was primarily driven by our sales rep, Mitch Jjanicijevic both my wife and I enjoyed the sales process and settled on a new RX 350, after a consideration of the benefits of both a pre- driven vs new vehicle. We found Mitch to be very helpful in helping us reach our final decision. Mitch seemed to genuinely enjoy getting my wife in an auto that she will enjoy for years to come. We added an auto start device suggested by Nick, an after sales rep and it was the absolute "cherry on the cake". Overall we had a great sales experience. PS: Linda in finance is a real pro and nice lady. I learned years ago that "quality is remembered, long after price is forgotten" Rick Lites More
"Lexus of Orland... a great experience" I cannot even begin to describe the amazing service I received every step of the way in purchasing my beautiful Lexus GX 460. Chris Merx and everyone I cannot even begin to describe the amazing service I received every step of the way in purchasing my beautiful Lexus GX 460. Chris Merx and everyone else that helped service us along the way was so patient and went over everything in detail. Believe me, many times Chris Merx had to explain things two, three, times!! However,everyone at the dealership was very courteous and genuinely friendly . My wife and I loved our experience at the Lexus dealership . Chris helped me sink my Bluetooth to the car and walked me through all of the things of my car. Thank You for your excellent service. More
New wheels I had to trade my 2005 Saturn for a different car since it was not performing as well as expected. I dealt with Chris Merx and Linda in Finance and h I had to trade my 2005 Saturn for a different car since it was not performing as well as expected. I dealt with Chris Merx and Linda in Finance and have never been treated with such respect and customer service in my life. I was told of all the "bells and whistles" on the 2007 Toyota Rav4 I ended up purchasing. I don't have the best credit but Linda made sure I was put in a reliable car with the least amount to pay that I could afford, enabling me to establish a better credit record. Chris ensured that everything was removed from my old car and placed in my new one and I didn't have to worry about a thing. Thank you all for the consideration and respect. More
Happy like a room without a roof! (Despicable Me 2 song) I made my purchase an hour before closing so I got a chance to converse with several salesmen while I was waiting. Very nice atmosphere. Honestly, I made my purchase an hour before closing so I got a chance to converse with several salesmen while I was waiting. Very nice atmosphere. Honestly, I only came to Lexus of Orland because you had the exact vehicle I wanted. I came to this dealership 4 or 5 years ago and was not treated well. The service people were quite condescending. From that point on, I continued all my service at Bredemann Lexus in Glenview. They were my first choice, but they didn't have what I was looking for. I will say, that this time was a MUCH better experience. There was a much better energy and every person I came in contact with was very pleasant. I absolutely love Mike Sabatino! He was a true pleasure to work with and I enjoyed the experience. He was honest and even helped me clean out my car. I left a very happy camper. I would highly recommend him to a friend. As a business owner, I am a stickler for customer service. I'm glad I came back. They say you never get a second chance to make a first impression... but you guys sure did! More
Why I keep coming back to Lexus of Orland I starting doing business with Lexus of Orland in 2009. I totally enjoyed working with Kevin. He is very customer friendly, doesn't play games and i I starting doing business with Lexus of Orland in 2009. I totally enjoyed working with Kevin. He is very customer friendly, doesn't play games and is honest and fair person. He is straight forward and I really enjoyed working with him. Since I had such a great experience with him I decide to make contact with the dealership again and had the pleasure of working with Courtney initially and then Kevin and Chris. I found a car that I was interested and Kevin and Chris went above and beyond to see that I got it, as I had difficulty in getting up there. Kevin is reason I cam back to this dealership. And Chris has a passion for working with the customer and took his time to demonstrate all the features of the car. Many of my friends share nightmare stories in working with car salesmen and other dealers. I tell them about my wonderful experience and they are shocked. Time is a real issue for me (I live an hour and a half away), however I don't hesitate to travel to Orland Park dealership because of my wonderful experiences with them. This is a great dealership who have great people working for them. I love my new car and would and do sends anyone your way if they are seriously looking to buy car. Thanks for making buying a car easy and a wonderful experience. Kevin has gotten a promotion since I was last there and he deserves it! More
Excellent Experience Buying A Car! This was my first car purchase in 14 years so I didn't know what to expect. Mitch was very warm and friendly right from the start. He made me feel r This was my first car purchase in 14 years so I didn't know what to expect. Mitch was very warm and friendly right from the start. He made me feel relaxed and comfortable. He spent several hours with me trying to find the right vehicle that I could afford. Once we did and I purchased the vehicle, he showed me how to operate everything in the car and even set up the bluetooth and the garage door opener! He was wonderful! More
New car purchase Chris Merx took extra time to answer all of my questions and show me how everything works. I would recommend him to anyone looking for a new Lexus. H Chris Merx took extra time to answer all of my questions and show me how everything works. I would recommend him to anyone looking for a new Lexus. He was professional & very friendly. More
Top Talent and Exceptional Chris Merx, the Top Talented & Customer Focus sale consultant. Whether purchasing New/Used, Chris is your man.Truly look for him @ Lexus of Orland. Th Chris Merx, the Top Talented & Customer Focus sale consultant. Whether purchasing New/Used, Chris is your man.Truly look for him @ Lexus of Orland. This young man sales consultation was remarkable and unforgettable. He was very detailed and knew the intricated details of the new and used vechicles. I knew right off the back that I would be purchasing a car or suv from this extraordinary sales consultant. Thanks a 100 times over, I am enjoying my purchase and would definitely look for Chris every time. The professionalism and fun of seeing a customer happy was the environment he created. Good Luck in your future endeavors, I forsee big things. More
Excellent Service combined with Outstanding Friendliness The best way I can think of to start my review is to say Thank you! I can not say enough to convey how pleased I am with my new Lexus, and how deligh The best way I can think of to start my review is to say Thank you! I can not say enough to convey how pleased I am with my new Lexus, and how delighted I was to be treated with such care and consideration. Every person on the Lexus of Orland team worked smoothly and flawlessly together to ensure my experience there was an absolute10! My sales person Mike Sabatino was so courteous and knowledgeable. He made me feel like I was the only person at the dealership, and he took special care to ensure I understood how to operate my car that would maximize my enjoyment of it. I would highly recommend Mike as well as Orland Lexus to anyone thinking of purchasing a car. I am a return customer, and will continue to return based on the unbeatable quality of Lexus and the Unbeatable Excellence of the Team of people! More