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Lexus Of Orland
Orland Park, IL
2,525 Reviews
The Kowalis Auto Group is working hard to provide the automotive services you need while keeping our customers and team members safe. Due to Coronavirus (COVID-19) we have made modifications in our daily practices and altered how we do business to best serve our customers. We have changed our operating hours from 7am - 8pm Monday - Thursday Friday 9pm - 8pm and Saturday 8am - 5:00pm. We will continue to monitor the situation as it progresses and keep you informed but please call us for the most up to date information. Our professional staff is ready to assist you in our facilities, as well as online and via phone, offering options and choices for you and your various automotive needs. You may browse our new and pre-owned inventory, schedule a service appointment, order parts, schedule a loaner vehicle, or initiate a finance and sales transaction right from the comfort of your home or office. You can get pre-approved via the credit application process right through our website..
For those still able to make facility visits, please know we have made operational changes that include:
· Providing hand sanitizer throughout our stores for customers and associates and ensuring that anyone who is not feeling well understands that we support them staying/working from home.
· Disinfecting work stations, café areas, phones, keyboards, loaner vehicles. We are also making sure our service staff is using a fresh pair of gloves while handling each customer’s vehicle.
· Providing loaners and shuttle services for guests not wishing to remain in waiting areas for extended periods of time and also offering pickup and delivery to your home or office.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,525 reviews
April 26, 2022
I had a wonderful experience at Lexus Of Orland. The sales rep was wonderful along with the management team. I will definitely purchase another vehicle from them. The sales rep was wonderful along with the management team. I will definitely purchase another vehicle from them. More
by mic29248
Verified CustomerEmployees Worked With
Mike Bannos
April 26, 2022
The professionalism, knowledge, courtesy, and integrity afforded us at Lexus of Orland by Bob Vittorio, Aleksas Aruna, and Mike Bannos during the purchase of our RX 350 is what makes life long, repeat cust afforded us at Lexus of Orland by Bob Vittorio, Aleksas Aruna, and Mike Bannos during the purchase of our RX 350 is what makes life long, repeat customers. The process of purchasing, delivery, and orientation was timely, efficient, but not rushed. The business attire, friendliness, and class of the facility itself added to the delightful purchasing experience. We will not only be future customers, but will recommend this dealership to our friends. Thank you for this positive experience and my fabulous 350 Lexus. More
by DRSGOULD1
Employees Worked With
Aleksas Aruna, Bob Vitorrio, Mike Bannos
April 26, 2022
This dealership has exceptional employees. The salesmen and finance department provided amazing service and made the experience fun vs. stressful The salesmen and finance department provided amazing service and made the experience fun vs. stressful More
by DNRMEDICAL
Employees Worked With
vitorio, bob, Chris Merx, Mike Bannos
April 26, 2022
I was very pleased with my experience. The salesperson LG was very information and friendly. The finance person Mike made me feel as if he was really trying to work with me. Overall, my ex The salesperson LG was very information and friendly. The finance person Mike made me feel as if he was really trying to work with me. Overall, my experience was exceptional. More
by DEBRA2RICH
Employees Worked With
Mike Bannos, LG Sears
April 22, 2022
This was the most relaxed sale I’ve had in a long time. Sammy really made us feel welcomed and comfortable with our decision to purchase. I will definitely be coming back to purchase another in the future Sammy really made us feel welcomed and comfortable with our decision to purchase. I will definitely be coming back to purchase another in the future and I highly recommend anyone to this place of business. The whole staff was polite and helpful, all the way to the financing!! More
by Glenn_gman22
Employees Worked With
Sammie Scott, Mike Bannos
April 20, 2022
A wonderful dealership, all went smooth and convenient. I highly recommend Lexus Of Orland to all of Lexus lovers who live in Chicagoland. I highly recommend Lexus Of Orland to all of Lexus lovers who live in Chicagoland. More
by iwonaomarski
Employees Worked With
Marek Okreglak, Ziad Altamimi
April 18, 2022
The service was amazing and the salesman was awesome. This was my 3rd car and I was very pleased with the service. The inventory was very low so I didn't have a lots to choose from. This was my 3rd car and I was very pleased with the service. The inventory was very low so I didn't have a lots to choose from. More
by sharon.bates
Employees Worked With
Kevin Martin, Aiman Hamdan, Ziad Altamimi
