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Lexus Of Orland

Orland Park, IL

Overview
Reviews
Vehicles
4.6
2,525 Reviews
The Kowalis Auto Group is working hard to provide the automotive services you need while keeping our customers and team members safe. Due to Coronavirus (COVID-19) we have made modifications in our daily practices and altered how we do business to best serve our customers. We have changed our operating hours from 7am - 8pm Monday - Thursday Friday 9pm - 8pm and Saturday 8am - 5:00pm. We will continue to monitor the situation as it progresses and keep you informed but please call us for the most up to date information. Our professional staff is ready to assist you in our facilities, as well as online and via phone, offering options and choices for you and your various automotive needs. You may browse our new and pre-owned inventory, schedule a service appointment, order parts, schedule a loaner vehicle, or initiate a finance and sales transaction right from the comfort of your home or office. You can get pre-approved via the credit application process right through our website.. For those still able to make facility visits, please know we have made operational changes that include: · Providing hand sanitizer throughout our stores for customers and associates and ensuring that anyone who is not feeling well understands that we support them staying/working from home. · Disinfecting work stations, café areas, phones, keyboards, loaner vehicles. We are also making sure our service staff is using a fresh pair of gloves while handling each customer’s vehicle. · Providing loaners and shuttle services for guests not wishing to remain in waiting areas for extended periods of time and also offering pickup and delivery to your home or office.
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8300 West 159th St

Orland Park, IL

60462

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Showing 2,525 reviews

December 05, 2021

People friendly, nice, courteous, knowledgeable. Very understanding and caring. Chris make you feel comfortable. The best. More

by LIZJAMES95
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Merx, Ziad Altamimi
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Dec 06, 2021 -

Lexus Of Orland responded

We really appreciate the kind words, Liz! Thank you for the terrific feedback and for making Lexus of Orland your first choice for your automotive needs. Till next time!

December 01, 2021

Pleasant people to deal with. Simple and relaxed transaction. Alex is great sales guy, will come back to see him. Thank you. More

by MINDOS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Bannos
Report | Print
Dec 02, 2021 -

Lexus Of Orland responded

Thank you for the great review! We appreciate your support and are happy to hear that you had such a successful purchase experience working with Alex and the Lexus of Orland team. Drive safely in your new vehicle, and enjoy it! We hope to see you back again down the road!

December 01, 2021

The service was excellent. The process was quick and my car was delivered to me 5 minutes after I arrived home. More

by DONNAATHOMAS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aiman Hamdan, Ziad Altamimi
Report | Print
Dec 02, 2021 -

Lexus Of Orland responded

Thank you for the great review, Donna! We appreciate you taking the time to share your experience working with the Lexus of Orland team. Drive safely, and we hope to see you back next time!

November 29, 2021

Great dealershipChris Merx was a true professional And Great dealership Chris Merx was a true professional And great to work with glad I chose Orland Lecus More

by SHARONWOODCOCK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Merx, Mike Bannos
Report | Print
Nov 29, 2021 -

Lexus Of Orland responded

What a fantastic review! Thank you not only for your time but your appreciation of Chris, for his hard work and dedication to his customers. We look forward to serving you again at Lexus of Orland!

November 25, 2021

I stay with the dealership because I feel the mechanics are well trained and everyone I speak with is very accommadating. More

by shirleybremer3920
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony/the person who makes sure everything is completed.
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Nov 29, 2021 -

Lexus Of Orland responded

Thank you for this awesome review! We pride ourselves on accommodating and professional service here at Lexus of Orland. Safe travels until we see you next time!

November 23, 2021

I had a very nice experience. Everything was explained and the paperwork was completely in a timely manner. More

by CHERYLENECSCOTT
Recommend Dealer
Yes
Employees Worked With
Mike Bannos
Report | Print
Nov 24, 2021 -

Lexus Of Orland responded

Cherylene, thank you for taking the time to review us! We appreciate your support and are happy to hear that you had such a successful purchase experience working with the Lexus of Orland team. Drive safely in your new vehicle, and we hope to see you back!

November 23, 2021

over the top salesmanship, very knowledgeable with sharing information about the car. curteous, helpful. also the finance department, mike bannos, taking time to understand my needs to making paymen More

by RROETHLE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Vitorrio, Mike Fredette, Mike Bannos
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Nov 24, 2021 -

Lexus Of Orland responded

Thank you for taking the time to review us! We strive to deliver a seamless and straightforward purchase experience for our guests, and it is wonderful to hear that this was reflected in your time working with Mike and the Lexus of Orland team. Drive safely, and we hope to see you back again down the road!

November 19, 2021

Love the place, nice clean and comfortable. Staff nice and Chris is the best. Big fat 10 More

by LIZJAMES95
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Merx, Ziad Altamimi
Report | Print
Nov 20, 2021 -

Lexus Of Orland responded

What a great review, Liz! We're delighted to hear how satisfied you are with your entire Lexus of Orland experience, and we hope you continue to rely on Chris and the team for all your automotive needs!

November 19, 2021

Very nice, clean and comfortable. Chris the salesman is very nice. He gets a 10+ More

by LIZJAMES95
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Merx, Ziad Altamimi
Report | Print
Nov 19, 2021 -

Lexus Of Orland responded

Thank you for taking the time to share! We are proud to have Chris on our team and happy to hear that he delivered such a seamless purchase experience. Drive safely, and we hope to see you back at Lexus of Orland!

November 19, 2021

Great service. Marek was very helpful with making my decision easier. Great place to shop More

by renata1012
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Martin, Marek Okreglak
Report | Print
Nov 19, 2021 -

Lexus Of Orland responded

Thank you for the great review, Renata! We appreciate your support and are happy to hear that you had such a successful purchase experience working with Marek and the Lexus of Orland team. Drive safely, and we hope to see you back!

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