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Lexus Of Orland

Orland Park, IL

4.6
2,525 Reviews

8300 West 159th St

Orland Park, IL

60462

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Showing 2,525 reviews

August 31, 2021

They were thorough and knowledgeable about the whole process, kind and caring as well! Will tell others about the good treatment they gave me when I was there! More

by MLOWE1212
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Fredette, Mike Bannos
Sep 01, 2021 -

Lexus Of Orland responded

It means a lot that you would recommend Lexus of Orland to your friends. Thank you so much for posting such fantastic feedback! We hope that you absolutely love your new vehicle.

August 30, 2021

Chris service writer is professional and friendly, she did great job my car was ready on time washed and clean,I’ll recommend her to all my friends and family. More

by AIMANHAMDAM1971
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Kowalis
Aug 30, 2021 -

Lexus Of Orland responded

It's great to hear that you loved working with Chris! Thanks for the fabulous review of Lexus of Orland.

August 30, 2021

Great service … we love our new car. It’s beautiful. Very fair, explained warranties, and corrected issues with carfax caused by motor vehicle department. Would recommend them. More

by JENNBOERST
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aleksas aruna, Ziad Altamimi
Aug 30, 2021 -

Lexus Of Orland responded

Thank you for your positive feedback and recommendation, Jenn! We hope you continue to love your new vehicle - and we appreciate you trusting the team here at Lexus of Orland to help you find it. Safe travels!

August 29, 2021

Moe Daoud did a wonderful job in locating the car that I wanted, especially at a time when there is limited availability. He was very conscientious and a pleasure to work with. He really is an asset to the More

by happy customer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moe Daoud, Jimmy McColgan, Ziad Altamimi
Aug 30, 2021 -

Lexus Of Orland responded

Moe is such a talented member of our team that it comes as no surprise that his above and beyond care made you so happy! The pleasure was truly all ours and we're so glad you stopped in to Lexus of Orland to make your purchase!

August 28, 2021

I made an appointment for 70,000 mile check up. The cost was over $100 more that quote online. I understand the items that were discovered on inspection. But the 70,000 service is set and the price should n More

by johnabel54
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maintenance , Ziad Altamimi
Aug 30, 2021 -

Lexus Of Orland responded

John - we're sincerely sorry that the price of your recent service was higher than anticipated. We do our best to represent costs as accurately as possible, and we apologize we fell short this time around. I will make a note of this feedback, but I also welcome you to give me a call if you'd like to discuss this together. I'd be glad to address your concerns. Best, Joe Pervazas - Service Manager - 708-614-8700 ext 273

August 27, 2021

Moe Daous was awesome. His endearing, not pushy way helped me. When I arrived to look at the new car I had put on hold, it didn’t have navigation. I was ready to leave even though I had driven all th More

by bpscottberg
Recommend Dealer
Yes
Employees Worked With
Moe Daous. Five star!, Kevin Martin, Ziad Altamimi
Aug 27, 2021 -

Lexus Of Orland responded

Thanks for the wonderful review of Lexus of Orland! We're pleased to hear that you loved working with Moe and that he was so encouraging, helpful, and found the perfect Lexus. Thanks for your business, and we look forward to working with you again soon!

August 26, 2021

Excellent service ! Very friendly people…service was great from start to finish! Would Recommend Lexus of Orland to family and friends! More

by Bjoneswms
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Thamm
Aug 27, 2021 -

Lexus Of Orland responded

It really makes our day to hear that we earned your recommendation. Thank you so much for the fantastic review! We look forward to serving you next time at Lexus of Orland.

August 25, 2021

Lexus of Orland is a 1st class operation! Very friendly and hospitable. Great sales and finance team. I Loved the chocolate chip cookies and being asked if I wanted something to drink during my stay. More

by Jnpban
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Gallagher did a great job in prepping my vehicle and moved very quickly in adding it plates. He also left my old plates from my trade in in my trunk. I thought that was cool being I didn’t have to ask!, Bob Vitorrio, Mike Bannos, Aiman Hamdan
Aug 25, 2021 -

Lexus Of Orland responded

We're flattered by the kind words! Thank you so much for leaving a review and for trusting the Lexus of Orland team with your business. We hope to see you again down the road!

August 21, 2021

Sammie is absolutely awesome he cares about all of the customers, he treats you like family .Bod is kind and fair, he always greets you with a smile. Jimmy will do what he can to help you , he is genuine. More

by quentinaapplewhite
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Vitorrio, Sammie Scott, Mike Bannos, Jimmy McColgan
Aug 23, 2021 -

Lexus Of Orland responded

Reviews like this inspire us to keep going! Thank you for the lovely words - we'll be sure to tell the team how much of an impact their hard work is making. Safe travels, and we hope to see you back at Lexus of Orland again down the road!

August 19, 2021

Mike, was most Helpful. No complaints. Transactions Mike, was most Helpful. No complaints. Transactions Went Smoothly. Timing was perfect; didn’t take all day. No more than 3 or 3 1/2 hours. More

by pkarriem
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Bannos
Aug 19, 2021 -

Lexus Of Orland responded

We couldn't ask for better feedback! Thank you for giving Mike such a special shoutout. We're pleased he could send you home in a car that is right for you. Enjoy! - Lexus of Orland

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