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Lexus Of Orland

Orland Park, IL

4.6
2,525 Reviews

8300 West 159th St

Orland Park, IL

60462

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Showing 2,525 reviews

July 09, 2021

I had a pleasant experience with a knowledgable agent who was professional,courteous, and efficient. I will recommend the salesman and the dealership to my family and friends. More

by Edward McGee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Martin, Mike Fredette, Ziad Altamimi
Jul 11, 2021 -

Lexus Of Orland responded

We couldn't have asked for a better review, Edward - thank you! - the Lexus of Orland team

July 07, 2021

I service was excellent my sales person and the other staff from the door to the service department were very friendly and helpful.. this is my second car purchase and the experience is always excellent. More

by Satisfied Customer
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kevin Martin, Sammie Scott, Mike Fredette, Mike Bannos
Jul 08, 2021 -

Lexus Of Orland responded

Nothing makes us happier than hearing from our satisfied customers, so this review is music to our ears! We're so glad you love your new ride, and we appreciate you trusting the Lexus of Orland team to help you find it. Safe travels, and see you again next time!

July 07, 2021

Kevin the general manager and Lorenzo where awesome and knowledgeable! I would highly recommend this dealership! Lorenzo was helpful explaining all the gadgets in the car! He even offered to come program More

by tferrotti
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Martin, Lorenzo Lowery, Ziad Altamimi
Jul 08, 2021 -

Lexus Of Orland responded

We are so happy to see your review! Nothing makes our day more than positive feedback about our great staff so we will certainly let Kevin and Lorenzo know their commitment to customer satisfaction was recognized. We are thrilled they went above and beyond to make your car purchase experience exceptional. Enjoy the new ride! - Lexus of Orland

July 05, 2021

Marek was outstanding, I would recommend him to anyone looking for a fair price and no pressure buying experience. More

by AJE5367
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Bannos, Marek Okreglak, Jimmy McColgan
Jul 06, 2021 -

Lexus Of Orland responded

It makes our day to hear that you had such a positive, pressure-free purchase experience with Marek! Thank you for doing business with us here at Lexus of Orland, we wish you many safe and happy miles in your new car.

July 04, 2021

What most impressed us, was Sammie’s quick attention to us and relatability. Sammie’s warmness has caused me refer all I know to him. More

by BonitaCureaux
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sammie Scott
Jul 06, 2021 -

Lexus Of Orland responded

We love to hear that Sammie's service stood out to you. Thank you so much for recommending him to your friends and family! All of us at Lexus of Orland truly appreciate your support.

July 02, 2021

Everyone at this dealership continues to do their best for me and my needs I will continue to visit this dealership for all of my car services More

by agnesmallett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Bannos, Mariea Bojan
Jul 04, 2021 -

Lexus Of Orland responded

Agnes - this review made our day! Thank you for your continued business and for entrusting the Lexus of Orland team with all your vehicle servicing needs - it is truly our pleasure to assist. Safe travels, and see you again next time!

Jul 07, 2021 -

agnesmallett responded

Thank you and your team for a great experience

July 01, 2021

The whole process of buying my car was straightforward. The sales person, Moe, was knowledgeable and sincere. Also general manager provided good answers to my questions, was friendly and didn’t play games More

by anicewicz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moe earned 5 stars., Kevin Martin, Mike Bannos, Aiman Hamdan
Jul 02, 2021 -

Lexus Of Orland responded

Thank you for taking the time to leave us a review! We are pleased to hear that you had a great experience working with our team at Lexus of Orland, and we will certainly let Moe know that you appreciate his help. We hope that you continue to enjoy your newly purchased vehicle!

June 30, 2021

When I first came to Lexus of Orland to lease a 2018 RX 350, I was nervous. It was a big decision . However, Chris immediately put me at ease and worked with me to get an agreement I was comfortable with. More

by MACHILL2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Bannos, Chris Kowalis
Jul 01, 2021 -

Lexus Of Orland responded

Thank you for taking the time to share your experience so others can see what it's like to be a guest at Lexus of Orland! Excellent customer experience is our number one priority, so we are thrilled to hear Chris and Mike went above and beyond to provide a seamless car-buying visit. Enjoy your new 2018 Lexus RX 350!

June 30, 2021

Everyone was great! Marek and Aiman were helpful and knowledgeable. Everyone was nice, friendly and remembered us as we were in a couple of times making sure we were pickng the best vehicle for us. Mik More

by kellyallen0001
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Bannos, Aiman Hamdan, Marek Okreglak, Chris Kowalis
Jul 01, 2021 -

Lexus Of Orland responded

Congratulations on your new 2021 Lexus RX 350! All of us at Lexus of Orland appreciate the time you took to write about your experience working with us during your new car purchase. Providing exceptional customer service is our number one priority, and we are thrilled to hear Marek, Aiman, and the rest of our staff were able to assist you so successfully. We especially love that they helped you drive home in the right car for you. It means a lot that our service stood out to you, and we wish you safe travels in your new ride!

June 29, 2021

Great customer service! Love my new truck. Brought a new truck for my birthday. I'm happy to be part of the Lexus family now. More

by Jennifer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aiman Hamdan, Ziad Altamimi
Jun 29, 2021 -

Lexus Of Orland responded

Congratulations on your new truck, Jennifer! We are happy to hear that our team gave you a five-star experience here at Lexus of Orland. Thank you and safe travels!

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