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Lexus Of Orland

Orland Park, IL

4.6
2,525 Reviews

8300 West 159th St

Orland Park, IL

60462

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Showing 2,525 reviews

May 04, 2021

Purchased a used Lexus from another dealer. The car had an open recall. Called Lexus of Orland and they handled everything. Even washed my car and filled it with fuel. They did a great job from the start t More

by murraym
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony
May 04, 2021 -

Lexus Of Orland responded

We are so happy we could help! Thank you for choosing Lexus of Orland and taking the time to share your experience. Safe travels until we see you next!

May 01, 2021

Bob was great too! Good experience all around. Would recommend to my friends who may be shopping. I’ve run out of words now so I’m gonna sign out. More

by bmcdvi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marek Okreglak, Ziad Altamimi
May 03, 2021 -

Lexus Of Orland responded

Thanks for posting about your experience! We're thrilled to hear that our Lexus of Orland team made the right impression and provided you with excellent service!

April 30, 2021

Everything was top notch. Great experience. Lorenzo was the best!!! His knowledge of all things about the SUV I purchased was excellent. He’s a great salesperson. More

by rita_t
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Bannos, Lorenzo Lowery
Apr 30, 2021 -

Lexus Of Orland responded

Thank you for taking the time to leave us a review! We are pleased to hear that Lorenzo and our team took good care of you at Lexus of Orland, and we will certainly pass along your kind words. We hope that you continue to enjoy your newly purchased SUV!

April 30, 2021

A well organized and extremely knowledgeable service and sales staff. They made my recent new lease of a new ES 350 a wonderful experience. I was very pleased with the entire experience. More

by Phil
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Merx, Mike Bannos, Jimmy McColgan
Apr 30, 2021 -

Lexus Of Orland responded

Phil - Thank you so much for choosing Lexus of Orland for your new lease! We are delighted to hear that you had a positive experience and truly appreciate you taking time to share this feedback. Enjoy your new Lexus ES 350!

April 30, 2021

Sammy Mike and Jimmy are a group of gentlemen that will go the extra mile to do anything possible to find what you’re looking for and do anything to make sure you drive away happy and completely satisfied More

by Jsma4honor
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sammie Scott, Mike Bannos, Jimmy McColgan
May 03, 2021 -

Lexus Of Orland responded

Thank you for taking the time to leave us a review! Sammie, Mike, and Jimmy are all excellent members of our team at Lexus of Orland, and we will certainly let them know that you appreciate their help. We are proud that we earned your business, and we look forward to your next visit!

April 30, 2021

Purchased a used vehicle from Lexus dealership. I specifically asked if brakes were checked. 3 weeks later the car is in the shop needing complete brakes and rotors. The car had newer pads but never More

by mzobel.mz
Recommend Dealer
No
Employees Worked With
Aiman Hamdan, Jimmy McColgan, Ziad Altamimi
May 20, 2021 -

Lexus Of Orland responded

I very sorry for the frustration with your vehicle's brakes and I understand that this is a disappointing situation. We strive to be transparent in all aspects of our business and I promise you that we would never intend to mislead a customer regarding their vehicle's condition. The vehicle was checked prior to the sale and the brakes did pass the inspection with no apparent issues. I would appreciate an opportunity to speak with you directly about this so that we can properly address the situation. Would you be open to giving me a call at 708-614-8700 ext 205? Thank you, Bobby Vittorio - Used Car Manager

April 29, 2021

Mr. Julien Boss very courteous ,respectable, I enjoyed my day and he was a man of his Word, I was out in 2 his. A A+. Thank You. More

by Marycannon1412@gmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jien Boss
Apr 29, 2021 -

Lexus Of Orland responded

Mary, thank you for taking the time to leave us a review! It was our pleasure to assist you here at Lexus of Orland, and we will certainly let Julien know that you appreciate his help. If you ever need anything else, don't hesitate to come back and see us again!

April 29, 2021

The best service, shortest amount of time I've ever spent in a dealership. Mike & Sammy are a pleasure to work with, especially when you are a repeat client & have built a relationship. More

by aksp06
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Martin, Sammie Scott, Mike Bannos
Apr 29, 2021 -

Lexus Of Orland responded

Thank you for taking the time to leave us a review! We are grateful to have you as a customer here at Lexus of Orland, and we will certainly let Mike and Sammy know that you appreciate their help. We look forward to your next visit!

April 28, 2021

The sales process was easy and my sales consultant was excellent. Even with low inventory I was able to get my car with the exact options I was looking for. More

by Pam
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marek Okreglak, Chris Kowalis, Mariea Bojan, Ziad Altamimi
Apr 28, 2021 -

Lexus Of Orland responded

Pam - We're pleased you were able to find your perfect car with us! All of us at Lexus of Orland look forward to your next visit! Thank you for your kind review.

April 27, 2021

Very satisfied with the work they do , get in done in a timely manner . Only thing I didn’t like this time was the cost of the tire rotation, thought $ 40.00 was a bit much.... so didn’t get it done this t More

by Wally222
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Forgot their names
Apr 30, 2021 -

Lexus Of Orland responded

Wally - Thank you for this feedback! It is great to hear that you are so confident in our team to get the job done. We strive to deliver efficient service at a fair value, and I would be happy to speak with you to discuss your concerns directly. If you are interested in having that conversation, please do not hesitate to give me a call. Best, Joe Pervazas - Service Manager - 708-614-8700 ext 273

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