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Lexus Of Orland
Orland Park, IL
2,525 Reviews
The Kowalis Auto Group is working hard to provide the automotive services you need while keeping our customers and team members safe. Due to Coronavirus (COVID-19) we have made modifications in our daily practices and altered how we do business to best serve our customers. We have changed our operating hours from 7am - 8pm Monday - Thursday Friday 9pm - 8pm and Saturday 8am - 5:00pm. We will continue to monitor the situation as it progresses and keep you informed but please call us for the most up to date information. Our professional staff is ready to assist you in our facilities, as well as online and via phone, offering options and choices for you and your various automotive needs. You may browse our new and pre-owned inventory, schedule a service appointment, order parts, schedule a loaner vehicle, or initiate a finance and sales transaction right from the comfort of your home or office. You can get pre-approved via the credit application process right through our website..
For those still able to make facility visits, please know we have made operational changes that include:
· Providing hand sanitizer throughout our stores for customers and associates and ensuring that anyone who is not feeling well understands that we support them staying/working from home.
· Disinfecting work stations, café areas, phones, keyboards, loaner vehicles. We are also making sure our service staff is using a fresh pair of gloves while handling each customer’s vehicle.
· Providing loaners and shuttle services for guests not wishing to remain in waiting areas for extended periods of time and also offering pickup and delivery to your home or office.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,525 reviews
April 08, 2021
Marek Is the best sales associate you guys have there! I have bought 2 cars from him in less then a month. He has provided elite customer service! He is knowledgeable and professional.I have been to multipl have bought 2 cars from him in less then a month. He has provided elite customer service! He is knowledgeable and professional.I have been to multiple dealerships and the reason I bought my vehicles from Marek is because he is honest and follows through. Give him a raise! :) More
by Tomasz.gorka
Verified CustomerEmployees Worked With
Kevin Martin, Marek Okreglak, Ziad Altamimi
April 07, 2021
I have had the most pleasant experience while shopping for a certified RX350, Jim our sales consultant treated us with great care and listened to that we were looking for in a Lexus. Mike, our finance for a certified RX350, Jim our sales consultant treated us with great care and listened to that we were looking for in a Lexus. Mike, our finance rep. Was amazing, I had a pre approval letter from my lender but Mike was able to find us an even better interest rate. More
by REYES.EB
Employees Worked With
Jim Boulos, Mike Bannos
April 04, 2021
Thanks Mark for the great service provided last week at Lexus of Orland when I brought my truck in for tire and rim service .... And I didn’t have tor wait long. Lexus of Orland when I brought my truck in for tire and rim service .... And I didn’t have tor wait long. More
by vehicle owner
Employees Worked With
Mark in service department
April 01, 2021
Both Mariea and Mike were very friendly and a pleasure to work with. They answered all of our questions and were very thorough with their answers. work with. They answered all of our questions and were very thorough with their answers. More
by DMCANDRE23
Employees Worked With
Mike Bannos, Mariea Bojan
April 01, 2021
Marek was very professional and knowledgeable, helpful and friendly. He went above and beyond to meet all our expectations. We left satisfied. Overall its a great dealership with a great customer service! and friendly. He went above and beyond to meet all our expectations. We left satisfied. Overall its a great dealership with a great customer service! We will come back. More
by Ivan C
Employees Worked With
Kevin Martin, Mike Bannos, Marek Okreglak, Chris Kowalis
March 31, 2021
I have had an amazing experience purchasing my first car. Aiman did a wonderful job making sure I got everything I was looking for in a car, with no rush! Extremely recommended! Would not shop for a car anyw Aiman did a wonderful job making sure I got everything I was looking for in a car, with no rush! Extremely recommended! Would not shop for a car anywhere else. Highly satisfied with my purchase! More
by Ayaamariezubi
Employees Worked With
Aiman Hamdan
March 31, 2021
Chris Mertz did a great job & very informed. Mike from financing was accurate in a timely manner. Thanks Lexus of Orland. P.S. I was looking forward to the complementary photos in Elbert Studios when buy financing was accurate in a timely manner. Thanks Lexus of Orland. P.S. I was looking forward to the complementary photos in Elbert Studios when buying from Lexus in Orland. That is an experience I really valued, hopefully Lexus of Orland will bring the photos when I buy my next Lexus. Keep up the good work. More
by CURNELLBROWN
Employees Worked With
Kevin Martin, Chris Merx, Mike Bannos
