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Lexus Of Orland

Orland Park, IL

Overview
Reviews
Vehicles
4.6
2,525 Reviews
The Kowalis Auto Group is working hard to provide the automotive services you need while keeping our customers and team members safe. Due to Coronavirus (COVID-19) we have made modifications in our daily practices and altered how we do business to best serve our customers. We have changed our operating hours from 7am - 8pm Monday - Thursday Friday 9pm - 8pm and Saturday 8am - 5:00pm. We will continue to monitor the situation as it progresses and keep you informed but please call us for the most up to date information. Our professional staff is ready to assist you in our facilities, as well as online and via phone, offering options and choices for you and your various automotive needs. You may browse our new and pre-owned inventory, schedule a service appointment, order parts, schedule a loaner vehicle, or initiate a finance and sales transaction right from the comfort of your home or office. You can get pre-approved via the credit application process right through our website.. For those still able to make facility visits, please know we have made operational changes that include: · Providing hand sanitizer throughout our stores for customers and associates and ensuring that anyone who is not feeling well understands that we support them staying/working from home. · Disinfecting work stations, café areas, phones, keyboards, loaner vehicles. We are also making sure our service staff is using a fresh pair of gloves while handling each customer’s vehicle. · Providing loaners and shuttle services for guests not wishing to remain in waiting areas for extended periods of time and also offering pickup and delivery to your home or office.
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8300 West 159th St

Orland Park, IL

60462

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Showing 2,525 reviews

August 24, 2023

Prompt and professional . Cost was as advertised. Cashier was friendly. Love that the windows get washed. More

by Mymail6943
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Workmanship
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Recommend Dealer
Yes
Employees Worked With
Service writer
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Aug 25, 2023 -

Lexus Of Orland responded

We're glad to know you had a prompt and professional experience at Lexus of Orland, especially enjoying the window washing service. We appreciate your feedback!

August 24, 2023

Since owning my RX 350, I’ve depended on Orland Park to always keep me & my vehicle running smoothly. More

by Sheledag69
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Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
John Abramison
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Aug 25, 2023 -

Lexus Of Orland responded

We're glad to know that our team at Lexus of Orland Park has been able to keep your Lexus RX 350 running smoothly. Thanks for trusting us with your vehicle!

August 23, 2023

Fast and good work on the butter application to car . My car really shine bright. More

by Rrob18273
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Recommend Dealer
Yes
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Service
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Aug 23, 2023 -

Lexus Of Orland responded

Your review is music to our ears! It was our pleasure to deliver prompt and thorough service that's made your car shine. Safe travels from all of us at Lexus of Orland!

August 22, 2023

Nice people and clean environment. I like they have coffee for clients who wait for service More

by arosarie
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Recommend Dealer
Yes
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Service
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Aug 23, 2023 -

Lexus Of Orland responded

Thank you for your positive feedback! It is our pleasure to assist you with all of your vehicle's service needs here at Lexus of Orland.

August 20, 2023

This dealership is very courteous, prompt and truthful about the repair work that needs to be done. More

by joanne.hunt6221
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Workmanship
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Recommend Dealer
Yes
Employees Worked With
John Abrahaman
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Aug 22, 2023 -

Lexus Of Orland responded

Thanks for the great review of Lexus of Orland, Joanne. We appreciate your support and are here to help with any of your future service needs!

August 20, 2023

Lexus has always been great to work with. They are very thorough a and they do a complete job when I bring my car in. More

by GWENESSIG55
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Recommend Dealer
Yes
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Service
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Aug 22, 2023 -

Lexus Of Orland responded

We're delighted to know that you've consistently had great experiences with us at Lexus of Orland. We always aim for thorough and complete service. Thanks so much for your review!

August 20, 2023

Service advisor was very attentive and helpful. All my concerns were addressed during my visit. More

by tara.mitchell803
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Workmanship
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Recommend Dealer
Yes
Employees Worked With
Chris Merx, Ziad Altamimi
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Aug 22, 2023 -

Lexus Of Orland responded

Thank you for choosing Lexus of Orland, Tara. Our team is here to help with any of your future service needs!

August 19, 2023

Professional, listen to my issues and solved along with being helpful. Service area clean and cashier also friendly. More

by hubert1972
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Workmanship
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Recommend Dealer
Yes
Employees Worked With
Joe Pervazas
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Aug 22, 2023 -

Lexus Of Orland responded

Hubert, we're glad to know our team at Lexus of Orland was able to address your concerns effectively and provide a friendly service. Thanks for the positive feedback!

August 18, 2023

Everyone was courteous. Details of service explained thoroughly and car was done on time and ready for pick up More

by jjhallick
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Recommend Dealer
Yes
Employees Worked With
Seevice
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Aug 21, 2023 -

Lexus Of Orland responded

JJ, we're glad to know you had a positive experience with our team at Lexus of Orland. We always aim for clear communication and timely service. Thanks for your feedback!

August 18, 2023

Service department has little knowledge of customer support, needed info on my warranty and pricing of vehicles and didn't get an answer. More

by Ruler10021
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Workmanship
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Recommend Dealer
No
Employees Worked With
Service department
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Aug 21, 2023 -

Lexus Of Orland responded

We strive to provide excellent customer support and it seems we've missed the mark during your recent visit. I'd like to personally assist you with any questions or concerns regarding warranty information and vehicle pricing, so please feel free to reach out at your earliest convenience. Thank you, Keith Omera - Service Director - 708-342-6419

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