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Lexus Of Orland
Orland Park, IL
2,525 Reviews
The Kowalis Auto Group is working hard to provide the automotive services you need while keeping our customers and team members safe. Due to Coronavirus (COVID-19) we have made modifications in our daily practices and altered how we do business to best serve our customers. We have changed our operating hours from 7am - 8pm Monday - Thursday Friday 9pm - 8pm and Saturday 8am - 5:00pm. We will continue to monitor the situation as it progresses and keep you informed but please call us for the most up to date information. Our professional staff is ready to assist you in our facilities, as well as online and via phone, offering options and choices for you and your various automotive needs. You may browse our new and pre-owned inventory, schedule a service appointment, order parts, schedule a loaner vehicle, or initiate a finance and sales transaction right from the comfort of your home or office. You can get pre-approved via the credit application process right through our website..
For those still able to make facility visits, please know we have made operational changes that include:
· Providing hand sanitizer throughout our stores for customers and associates and ensuring that anyone who is not feeling well understands that we support them staying/working from home.
· Disinfecting work stations, café areas, phones, keyboards, loaner vehicles. We are also making sure our service staff is using a fresh pair of gloves while handling each customer’s vehicle.
· Providing loaners and shuttle services for guests not wishing to remain in waiting areas for extended periods of time and also offering pickup and delivery to your home or office.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,525 reviews
January 25, 2021
the dealer/ salesman was very nice and knowledgeable of the vehicles, he didn't push any cars on us, he just let my husband and I take our time choosing the right suv. Very professional and nice! the vehicles, he didn't push any cars on us, he just let my husband and I take our time choosing the right suv. Very professional and nice! More
by KCORSI
Verified CustomerEmployees Worked With
Mike Bannos, LG Sears
January 22, 2021
This was my second vehicle leased from Lexus of Orland. My parents are both loyal customers as well. Excellent experience as always. Got exactly what I wanted. My parents are both loyal customers as well. Excellent experience as always. Got exactly what I wanted. More
by Scott
Employees Worked With
Jim Boulos, Mike Bannos, Jimmy McColgan
January 21, 2021
I only take my car to Tony because I know I will receive excellent service ALWAYS! Tony gets straight to the point and doesn't mince words when it comes to your vehicle's needs. I know my car is in good, c excellent service ALWAYS! Tony gets straight to the point and doesn't mince words when it comes to your vehicle's needs. I know my car is in good, capable hands! The kind and courteous service I receive is always top notch! Very professional and respectful dealership overall. More
by sroeroe3
Employees Worked With
Anthony Cesario
January 19, 2021
James Boulos is very knowledgeable of the Lexus products. He listened to what was being said and delivered what I requested. My overall experience with the dealership highly favorable -- polite, courteous, He listened to what was being said and delivered what I requested. My overall experience with the dealership highly favorable -- polite, courteous, clean. More
by 1jazzybabs
Employees Worked With
Mike Bannos, Jimmy McColgan
January 16, 2021
Mark Zaremba Did a fantastic job making me feel comfortable bringing my car in for the first time for servicing that happen to be my fault. Felt very comfortable there. I will definitely ask for hi comfortable bringing my car in for the first time for servicing that happen to be my fault. Felt very comfortable there. I will definitely ask for him next time I go in for servicing! Thank you Mark More
by KAREN78
Employees Worked With
Mark Zaremba
January 15, 2021
The people were nice and polite and courteous The Establishment was very nice and clean I enjoyed my car buying experience. The salesman was very knowledgeable about the vehicle. Establishment was very nice and clean I enjoyed my car buying experience. The salesman was very knowledgeable about the vehicle. More
by dennis14410
Employees Worked With
Aiman Hamdan, Jimmy McColgan, Ziad Altamimi
January 15, 2021
Excellent experience Chris was very helpful frendly and professional ,have very pleasant costumer manners . The purchase of my new car was handle very efficiently, highly recommended place professional ,have very pleasant costumer manners . The purchase of my new car was handle very efficiently, highly recommended place More
by JADWIGA45
Employees Worked With
Chris Merx, Mike Bannos
January 12, 2021
I experienced excellent customer service working with Chris and it was greatly appreciated. A smooth process and I was able to get exactly what I wanted. Chris and it was greatly appreciated. A smooth process and I was able to get exactly what I wanted. More
by dani1698
Employees Worked With
Bob Vitorrio, Kevin Martin, Chris Merx, Ziad Altamimi
January 12, 2021
My buying experience with Marek was first rate. I was never pressured or hurried. My questions were answered respectfully and completely. All in all a very professional experience. never pressured or hurried. My questions were answered respectfully and completely. All in all a very professional experience. More
by bmw8501
Employees Worked With
Kevin Martin, Marek Okreglak, Ziad Altamimi
January 12, 2021
Loved the service and respect I received. Thank you all for your kindness and professionalism during my interactions and the purchased of my beautiful truck. for your kindness and professionalism during my interactions and the purchased of my beautiful truck. More
by dmwilson970
Employees Worked With
Kevin Martin, Mike Bannos, LG Sears
