Lexus Of Sarasota

Good sales involves more than closing. I visited the lot to see if I should buy a newer model car. Alan introduced himself. While our DTS Caddy is running fine, I was curious as to how a I visited the lot to see if I should buy a newer model car. Alan introduced himself. While our DTS Caddy is running fine, I was curious as to how a newer Lexus would compare. I also test drove the Caddy crossover. Our old DTS is just as comfortable, quiet, with similar cargo space, so I felt it was not worth spending the money this year. Maybe next year. Alan was very helpful, information, & understanding. I appreciated the fact that the "closer" did not come out to "greet" us. Thank you. More

Satisfying customer experience The salesman,Mr. Churchill, focused completely on my requirements as a customer. This made the purchase pleasant and easy without pressure to decide . The salesman,Mr. Churchill, focused completely on my requirements as a customer. This made the purchase pleasant and easy without pressure to decide . It seemed as if I sold myself,although that certainly was not the case. This stems from listening carefully and paying mindful attention to the customer and his experience. This does not always happen ,but this is my second purchase from Wilde and the previous purchase made return. I am glad I did. Thank you Wilde Lexus and Alan . More

Outstanding Customer Service Tom McOmber was outstanding. He was very patient with us as we were 1st time Lexus buyers. He answered all of our questions during and after our tes Tom McOmber was outstanding. He was very patient with us as we were 1st time Lexus buyers. He answered all of our questions during and after our test drive. He was engaging and friendly and the purchase / trade-in negotiation was painless. I would highly recommend Tom and this dealership. More

Trust this Dealership! I just recently bought a used car for my teenage son from Wilde Lexus. Alan Churchill worked with me on selecting and finding a great, reliable and s I just recently bought a used car for my teenage son from Wilde Lexus. Alan Churchill worked with me on selecting and finding a great, reliable and suitable car - and it is a gem! The whole experience was so professional, so stress free, and I really trust this dealership. Great job and thank you so much! More

Car would not start. Keith called within 10 minutes after I contacted Lexus to let me know when he would arrive at my house. He quickly determined that the battery needed replacing and that it was under warr I contacted Lexus to let me know when he would arrive at my house. He quickly determined that the battery needed replacing and that it was under warrjaanty. He proceeded to replace the battery and test it to insure it was functioning correctly. He was friendly and did a great job. More

Purchase of Pre-Owned Lexus Our experience was excellent from beginning to end. We first looked at their website listings and used the ChatNow feature. This was very user friendl Our experience was excellent from beginning to end. We first looked at their website listings and used the ChatNow feature. This was very user friendly. We were contacted first thing the next business day and arranged a test drive. When we arrived at the dealership we promptly greeted and introduced to the salesperson we had spoken to on the phone. Joe Ierisi was friendly, knowledgable and accomododating. I would recommend Wilde Lexus. More

Professional, efficient, and knowledgeable For the past 13 years I have dealt with this dealership and have been pleased with their wonderful, efficient, and caring service. This year I wanted For the past 13 years I have dealt with this dealership and have been pleased with their wonderful, efficient, and caring service. This year I wanted to purchase a new car . After surveying the other cars and dealerships, I knew that no other car or dealership would give me the level of service that I have been accustomed to at Wilde Lexus. Adrian Cristea was the salesman that I dealt with. He was very helpful and knowledgeable. He made car buying a pleasant experience. And the delivery experience was beyond superb. I have never experienced such a thorough new car orientation as was delivered by Peter Namerow, who was so thorough and pleasant. More

New car purchase experience This dealership has been serving us more many years. We were in the market for a new car and Tom M was well informed. He knew we were checking out a f This dealership has been serving us more many years. We were in the market for a new car and Tom M was well informed. He knew we were checking out a few different brands and was patient and answered all of our questions. Ultimately their well earned service reputation and Lexus brand reliability won out More

I made a shopping visit to the dealership, met salesmanGreg I met salesman Greg Dowdy, called later in the week to give details of the car & $$ I would spend. He knows his products. I am a long time customer of I met salesman Greg Dowdy, called later in the week to give details of the car & $$ I would spend. He knows his products. I am a long time customer of Wilde & very happy with my car. There was a wrinkle that was dealt with after the sale which Wilde made good. Good People to deal with. More

Relaxing, efficient, stress free The experience was relaxing, no pushy salesman, efficient process which made it quick when decision made, and totally stress free. Thank you Joe Iese The experience was relaxing, no pushy salesman, efficient process which made it quick when decision made, and totally stress free. Thank you Joe Ieseri and Tony Pasquale ! The whole process was totally professionally done and I love my car! More