Lexus Of Sarasota

For all the reasons for which I gave a "5"- customer service, quality of work on previous auto purchased from dealership, friendliness of the staff, extras provided at dealership, free car wash customer service, quality of work on previous auto purchased from dealership, friendliness of the staff, extras provided at dealership, free car washes More

I recently purchased a pre-owned 2005 RX330 from Wilde Lexus of Sarasota, FL. This was the third vehicle I have purchased from this dealership. All of my sales and service experiences for the past eight Lexus of Sarasota, FL. This was the third vehicle I have purchased from this dealership. All of my sales and service experiences for the past eight years have been exceptional. My salesperson, Harry Fendt, is a professional and knowledgeable individual who made the purchase process comfortable and hassle-free. Harry's honesty and integrity helped to make me feel very confident that I was getting a great deal on a great car. Harry is truly an asset to Wilde Lexus, and I will certainly seek him out for any future purchases. More

Wilde lexue first developed my trust thru their knowledge of the automobile and its "bells & wisles. Their personnel were very attentive to my needs and fully answered all my questions Both salespersons Todd of the automobile and its "bells & wisles. Their personnel were very attentive to my needs and fully answered all my questions Both salespersons Todd my primary salesman and Avi the salesmanager helped make my buying decisions easy. I was introduced to the entire service reps dept. and now have my personal individual rep to help out if any need arises. In their handling of the auto from beginning of sale( a no haggle approachwas used) to final signing of my buyers contract the whole dealership was emensley curtious and the entire process was over very quickly and away I drove in my brand new Lexus auto . O Happy Me Thank you Wilde lexus and most especially Todd Brown for his all out great customer care and also his helpfulness in helping me adjust to my new automobile. More

Very client oriented. Followed up with questions and concerns promptly. Was helpful in explaining purchase options. Arranged for meetings with key dealership contacts on a timely basis. concerns promptly. Was helpful in explaining purchase options. Arranged for meetings with key dealership contacts on a timely basis. More

Todd Brown went out of his way to make me happy. I have owned Lexus cars for over 20 years and no other dealer or sales person (while they were good but not this good)has done as much to satisfy their cust owned Lexus cars for over 20 years and no other dealer or sales person (while they were good but not this good)has done as much to satisfy their customer. A very pleasant experience over all. I would recommend Todd Brown and Wilde Lexus to anyone interested in a great car and a great dealership. Al Churilla 413 Montelluna Drive North Venice, FL 34275 More

This was our first visit to Lexus of Sarasota and we found it to be a very positive experience. Peter Pappas led us to exactly what we were looking for. We were trading in our 2006 Avalon for a small SU found it to be a very positive experience. Peter Pappas led us to exactly what we were looking for. We were trading in our 2006 Avalon for a small SUV. Peter said that a 2010 RX350 just came in so we decided to take a look. Wow! Were we surprised! The interior features were similar to our Avalon and it was spacious and very comfortable. Just to be sure we were not rushing into anything we decided to look at other cars. Peter graciously took us outback and showed us every RX350 that you had. We decided on the 2010 and are very happy with it. We requested a few accessories at no additional cost and Peter did his best to have most of them included. We very much appreciated his effort on that issue. Since we were heading to New England in a few days a home visit would not be possible so Peter was able to arrange to have Alex Ray there when we picked the car up. Ales went over the navigation with us and showed us how to use other applications as well. When driving out of the parking lot we noticed the car had a full tank of gas. That was the frosting on the cake. We found Peter to be very professional and friendly and eager to please us. It was a pleasure to deal with him. Thank you, Peter. Sincerely, Ann & Jim Connolly More

Pete was great ... very professional. We started out looking for a used (2010) RX350 with a very specific wish list. After a few months we moved onto a new vechile, with the same wish list. Pete hung in looking for a used (2010) RX350 with a very specific wish list. After a few months we moved onto a new vechile, with the same wish list. Pete hung in there with us, never waivered. We returned to the dealership about 10 days after the purchase to attend a class for the NAV system. In the course of conversation I indicated to Pete that we had our first parking lot ding, on day one of ownership. Pete stepped right up and said that the dealership would covere the fist ding. First class operation. Great marketing. Pete made the appointment for us and the vehicle was repaired as promised. The entire staff are polite, well trained and professional. Good job Wilde. More

When I shop for a vehicle I like to see them, drive them, and decide for myself what I want, what suits me best, and within my budget. I don’t like going into a dealer and have to explain what I think I wan and decide for myself what I want, what suits me best, and within my budget. I don’t like going into a dealer and have to explain what I think I want, and what I think I want to pay, and feeling I’m being held hostage, while the sales person goes out back to find a car they think I will want. I was pleasantly surprised at the wonderful service I received at Wilde Lexus of Sarasota. Mr. Harry Fendt walked me around the lot and showed me the vehicles that I wanted to see. He was warm and friendly, courteous, and very professional. I was allowed to choose what I wanted to see, drive and ask questions about. I have never had such a stress-free experience with car shopping. Mr. Fendt also went the extra mile to visit my home and set up my garage door opener, that I had been struggling with. After my purchase, Mr. Fendt also called me a few weeks later to ask how I was enjoying my vehicle and offering to assist with any further questions or concerns I may have. Now that’s first class customer service! More

We came in looking for a replacement for our SUV. We dealt Todd Brown as our sales man. He was very thorough and his follow up was spot on. dealt Todd Brown as our sales man. He was very thorough and his follow up was spot on. More

Todd brown called me and told me about a good 'newer' used car that had just recently been traded in...He wanted to let me know that it was a super vehicle for the budget catagory I was dealing with. I w used car that had just recently been traded in...He wanted to let me know that it was a super vehicle for the budget catagory I was dealing with. I went down asap & tried out the car..It was perfect for me! right down to the car color, seat comfort & even the radio brand! I had already formerly dealt with Todd & I knew he was completely honest with me regarding any questions I had...so we were able to complete the deal in record time. I love my car that he sold me & highly recommend his sales ability & top shelf integrity to anyone who is in the market for a car.. If you trust your salesman, then you can concentrate on the issues of the vehicle & have a clear head about your decisions. Thanks to Todd, I am one satisfied customer! More