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1,229 Reviews of Lexus Of Sarasota - Service Center
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Verified Customer
May 13, 2023
I don’t know who Lisa is? Car a dealer were great- including Devin - my salesman. Car a dealer were great- including Devin - my salesman. More
by LHSERVS
Employees Worked With
May 13, 2023
The sales and service are always great. I will continue to buy my cars from Lexus Sarasota. I will continue to buy my cars from Lexus Sarasota. More
by BMCPASHOP
Employees Worked With
May 13, 2023
I have liked this dealership in the past. On Thursday I had a maintenance appointment scheduled for 11:40. It ends up I did not need an oil change so it ended up to be just got tire rotation On Thursday I had a maintenance appointment scheduled for 11:40. It ends up I did not need an oil change so it ended up to be just got tire rotation and car wash. I received a video of possibly needed an alignment. I waited for 30 minutes before going to my advisor, He said, “.Oh yea I was just coming to see you.” By this time it was past 1:30. I consented to the alignment. At 3:30 I asked again about my car. The advisor said he would check on it. A few minutes later he brought the car around. I suspect it had been sitting some where waiting to be brought to front, FOUR HOURS to rotate the tires and an alignment is excessive!!! I do have the maintenance agreement so I need to bring it back here if I want free service. They really need to do better with customer service. I am very disappointed! More
by BROWNAM123
Employees Worked With
May 13, 2023
Took care of problem immediately Returned a few hours later And the job was done! Perfect Thank you later And the job was done! Perfect Thank you More
by JGDRE
May 12, 2023
Service advisor was great. 4 hrs was too long for what I had done. New cushions on outside furniture! Servicing too many ppl at once. Very chaotic. 4 hrs was too long for what I had done. New cushions on outside furniture! Servicing too many ppl at once. Very chaotic. More
by SANDY37
Employees Worked With
Tim Eldridge
May 12, 2023
After spending 2 1/2 hours for service, my battery died three days later. I was told it was fine so that cost me another hour and a half to get a new battery. three days later. I was told it was fine so that cost me another hour and a half to get a new battery. More
by RONPEARLMAN
Employees Worked With
Joey
May 12, 2023
Roberto was amazing! He saw to it that everything I asked for was completed to my satisfaction. He was very professional, friendly, and knowledgeable. He made this serv He saw to it that everything I asked for was completed to my satisfaction. He was very professional, friendly, and knowledgeable. He made this service visit very enjoyable. More
by JANICEOZ65
Employees Worked With
Roberto
