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Lexus Of Sarasota - Service Center

Sarasota, FL

4.5
1,229 Reviews

1,229 Reviews of Lexus Of Sarasota - Service Center

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April 22, 2023

Surprised to see a video. - interesting and thorough. Had errands and appreciated the loaner car. More

by KAYSTONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto
April 22, 2023

Lexus can do better than this dumb survey, with a question every 5 minutes. I'm done. More

by KATZG0801@GMAIL.COM
Recommend Dealer
Yes
Employees Worked With
Phil Short
April 22, 2023

Excellent, attentive service. The problem with my car was fixed within 48 hours while I had a loaner. More

by JAMBERIV@AOL.COM
Recommend Dealer
No
Employees Worked With
Joey
April 21, 2023

I was very pleased with the use of technology to keep me informed. I really liked the video showing me exactly what the individual servicing my car saw. Even though my appointment was not found, my car wa More

by Alex Donley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Rubendunst
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 21, 2023

Check in process very disorganized. Also had a significant delay in getting our car after we were told it was finished. Otherwise, a good experience. More

by Tkengel59
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Rubendunst
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 21, 2023

The maintenance work is outstanding as always I liked the video of the vehicle inspection also the vehicle intake folks at the drive up are very friendly , helpful and efficient. More

by SJSCOTT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Rubendunst
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 21, 2023

Idk I had a wonderful experience. They were very quick and thorough and did a great job. More

by skysmom1040
Recommend Dealer
Yes
Employees Worked With
Hi
April 21, 2023

Roberto Castrodad 5 5 5 5 5 5 5 Roberto did an excellent job in keeping me updated. The video was an added good information about the update on my car More

by ARTHURPAT1313@GMAIL.COM
Recommend Dealer
Yes
Employees Worked With
Hi
April 21, 2023

We have used 5 Lexus Dealerships over the past 22 years, with 3 cars - without a doubt, this is the most professional and personable Service Center of all of them. Tim Eldridge has been our Service Manag More

by BANDYMOSS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Eldridge
April 21, 2023

The dealership does not support its extended warranty nor does it admit to two obvious manufacturers defects. More

by CJA143
Recommend Dealer
No
Employees Worked With
Tim Eldridge, Todd Thoma
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