1,229 Reviews of Lexus Of Sarasota - Service Center
Shortly after picking up the car, I realized there was a $35 Starbucks card that was in the visor that was missing. I called Joseph, the service advisor, and left a message, explaining what had happened. I $35 Starbucks card that was in the visor that was missing. I called Joseph, the service advisor, and left a message, explaining what had happened. I received no call back. Other than that the service was excellent and I will continue to use Lexus of Sarasota. More
Finest service friendliest staff Lisa went out of her way to make our repair and service a pleasant experience also the service department is very ADA compliant way to make our repair and service a pleasant experience also the service department is very ADA compliant More
I had an excellent experience when I took my car in for service. My service advisor Valentina was attentive and very informative she took the time to listen and answer all my questions and concerns. Over a service. My service advisor Valentina was attentive and very informative she took the time to listen and answer all my questions and concerns. Over all I had a great experience! More
Service to vehicle was done as expected and completed on quoted time. However the vehicle was then taken to the car wash which took about one and one one have house to my wait time quoted time. However the vehicle was then taken to the car wash which took about one and one one have house to my wait time More
We were very disappointed with some of the things that happened. First based on our app someone drove it home overnight and they lived 30 miles away in North Port and so put extra miles on the car. Wha happened. First based on our app someone drove it home overnight and they lived 30 miles away in North Port and so put extra miles on the car. What if it was damaged or stolen? This was never disclosed to me that this was the plan. Also my nice light leather seats and doors had grease all over the place that I had to clean. This is unacceptable in my opinion. More
Lexus of Sarasota did a great job in my recent maintenance. They were thorough and found an underlying problem quickly, fixed it effectively, and got me on my way in a reasonable amount of time. M maintenance. They were thorough and found an underlying problem quickly, fixed it effectively, and got me on my way in a reasonable amount of time. My car is running really well and I would recommend them to others. More
Excellent service and friendly fine people. I always feel welcome no matter what time of the day I’m in for service in person or on the phone. I always feel welcome no matter what time of the day I’m in for service in person or on the phone. More
Lisa kept me informed on everything that was being done she was responsive to all my questions she was responsive to all my questions More
Lisa Rubendunst is the best! She's always top notch and accommodating! I wouldn't use anyone else for my service. She's always top notch and accommodating! I wouldn't use anyone else for my service. More