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Lexus San Diego

San Diego, CA

4.9
1,318 Reviews

4970 Kearny Mesa Rd

San Diego, CA

92111

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1,318 Reviews of Lexus San Diego

February 20, 2021

Sadeer went above and beyond to make the purchase process fast and smooth. He was also helpful after the purchase to ensure it was the right decision. More

by ashley18quirarte
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sadeer Battah
Feb 20, 2021 -

Lexus San Diego responded

Hi, we're so glad that we were able to go above and beyond your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 19, 2021

My service rep (Lily) is awesome!She is very smart, very My service rep (Lily) is awesome! She is very smart, very technical, very professional, and a perfectionist. I was very happy with the service she pr More

by Julie N.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lily P.
Feb 19, 2021 -

Lexus San Diego responded

Thanks for the great review! We're glad to hear your experience was positive. We to see you again soon!

February 18, 2021

Very attentive to making potential customers feel welcomed for visiting their business. You feel at ease and valued and our every need was met by all of the staff. More

by averyddees55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kandu Moore, Adam, and Danny Swaim, Sean Weaver
Feb 18, 2021 -

Lexus San Diego responded

Hello there, thank you for the great review! We're glad to hear our team has made you feel welcomed during your visit. We truly appreciate you supporting us and hope to see you in the future.

February 17, 2021

The entire experience was flawless. Derek my Salesman was Amazing and the entire team was fantastic. We actually stayed late after hours and still was amazing. Thank you again to the whole Lexus San Diego Te More

by brobitaille
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Feb 18, 2021 -

Lexus San Diego responded

Thank you for taking the time to write a positive review! We are glad to hear Sean was able to help you find a great ride and made your overall experience at our dealership amazing and flawless. If you ever need help with your new ride, feel free to give us a call at Lexus San Diego!

February 17, 2021

Michael the gentleman assigned to support me with my car recall was extremely pleasant and helpful. When I needed to call back to ask a follow up question, Mr. Michael was very responsive and quick to retur More

by nwatkinsba
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michael Cain
Feb 17, 2021 -

Lexus San Diego responded

Hi there, thank you for the kind words with Michael and our team! We're glad to hear your experience was positive. It's great to know your experience with us was pleasant. We appreciate your business and hope you consider us again.

February 13, 2021

Andy was very knowledgeable about the service that would be performed on my vehicle and gave a thorough breakdown off the services rendered when the job was completed. More

by Todd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Amente
Feb 14, 2021 -

Lexus San Diego responded

Thank you for your feedback, Todd! We are so pleased to learn that Andy provided you with consummate service. Lexus San Diego is always happy to be of service; please come back at any time.

February 09, 2021

Excellent and dependable service. My car was returned as committed and was exceptionally clean. Drop off and pick up of loaner was very efficient and easy. More

by Jay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Amenta
Feb 10, 2021 -

Lexus San Diego responded

Thanks for sharing the excellent experience you had at Lexus San Diego, Jay. We appreciate that you have chosen us for your vehicle needs. If there is anything else we can do, please do not hesitate to reach out!

February 07, 2021

I love having my car serviced and repaired at Lexus in San Diego. I always feel like I’m visiting friends. Michael Cain is wonderful. He seems to know and understand my car and he knows and understands ho More

by Jenee.wallace
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael cain, Sean Weaver
Feb 08, 2021 -

Lexus San Diego responded

We're super glad to know about your wonderful feedback for Lexus San Diego and our services. Michael is an amazing team member and we're lucky to have him. If there is anything else we can do, please do not hesitate to reach out!

February 07, 2021

Efficient and courteous. Dropped off car at approximately 8 o’clock in the morning and it was ready by 4 o’clock in the afternoon. I was given a loaner car to use during that time. More

by Bcasino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kegan
Feb 07, 2021 -

Lexus San Diego responded

Thank you for dropping by Lexus San Diego for your service needs. We hope you'll visit again!

February 07, 2021

Extremely professional, Lillie Fuentes explained all my concerns. Unfortunately I was told that I needed rear brakes and rotor shaved after only owning the vehicle less than a year but I guess that I neede More

by LEXUS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lillie Fuentes and Keith (service Mngr)
Feb 07, 2021 -

Lexus San Diego responded

We're glad you're happy with the way we do business here. We hope you're satisfied with the safety services! Please don't hesitate to reach out to us here at Lexus San Diego in the future if you need any further auto-related assistance.

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