Lexus San Diego

They should get a 5 star exceptIt takes TOO long to They should get a 5 star except It takes TOO long to check in for service. And TOO long to pick up car after service They should get a 5 star except It takes TOO long to check in for service. And TOO long to pick up car after service More

I have been going to San Diego lexus for years. My service rep Andy A. is the best. I never have to wait, he always calls me back with a status, is fair and honest. service rep Andy A. is the best. I never have to wait, he always calls me back with a status, is fair and honest. More

Always on time, Marco is excellent and he let's you how Always on time, Marco is excellent and he let's you how the shop is doing on your car. Great experience always. Thank you Lexus and Marco! Always on time, Marco is excellent and he let's you how the shop is doing on your car. Great experience always. Thank you Lexus and Marco! More

Only issue was that battery in second key was not changed even though I was charged for 2 batteries. Everything else was perfect. I never have any complaints. even though I was charged for 2 batteries. Everything else was perfect. I never have any complaints. More

Marco is great! Knew what service I needed, the time in which I typically need my car back, called the next day. Done. Exceptional service & attention to detail (down to writing a note re: water spots I ap which I typically need my car back, called the next day. Done. Exceptional service & attention to detail (down to writing a note re: water spots I appreciate having dried prior to pick up). Can’t say enough about the Lexus-Kearny Mesa crew! More

Outstanding experience all the way!From sales person to Outstanding experience all the way! From sales person to finance everyone was really nice, thorough and efficient. Everything went according to Outstanding experience all the way! From sales person to finance everyone was really nice, thorough and efficient. Everything went according to plan. I would absolutely shop here again More

Two nails punctured my new tire . The two year warranty covered the cost of the new tire. The dealer replaced it speedily. There was a reasonable installation charge. covered the cost of the new tire. The dealer replaced it speedily. There was a reasonable installation charge. More

Customer service mentality practiced. Cristina Evans was excellent. Work requested was completed timely. COVID 19 protocols was observed. I was satisfied. Likely will recommend to others excellent. Work requested was completed timely. COVID 19 protocols was observed. I was satisfied. Likely will recommend to others More

Great website for selecting service consultant and making appointment. Very professional and knowledgeable staff, excellent on time service. Top tier dealership during sell, follow up and care of vehicle. appointment. Very professional and knowledgeable staff, excellent on time service. Top tier dealership during sell, follow up and care of vehicle. More

Andy helped me by giving me very professional service and expedited service, because we were headed back to Utah. Thanks Andy. I appreciate your help expedited service, because we were headed back to Utah. Thanks Andy. I appreciate your help More