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Lexus San Diego

San Diego, CA

4.9
1,318 Reviews

4970 Kearny Mesa Rd

San Diego, CA

92111

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1,318 Reviews of Lexus San Diego

July 18, 2020

I have been going here since I purchased the car. The service is outstanding and always done on time. They were able to help me with a problem with my warranty. Very impressed. More

by Pat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keagan Johnson
Jul 18, 2020 -

Lexus San Diego responded

Thank you for the wonderful review, Pat! We're so happy to see that we have earned your loyal business and that your latest issue was taken care of quickly. If we can be of further service, please be sure to let us know.

July 18, 2020

Excellent service advisor are nice service people are professional. All the time when I take my car they for service I alway got the help that I need. More

by Kenny
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Jul 19, 2020 -

Lexus San Diego responded

We appreciate the excellent review, Kenny. Let us know if there is anything else we can help you with. We look forward to working with you again.

July 14, 2020

Always efficient when working on my car. Always treats me well and has my best interest in mind. My Granddaughter is also treated well when she comes in for service on her Lexus More

by MMMann45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco
Jul 15, 2020 -

Lexus San Diego responded

Thank you for the positive feedback! We are happy to know that our team always provides you and your family with good service. We truly value your business!

July 12, 2020

I like to take my RX 350 SUV to this dealership cause I feel confident , trust they do a great professional job , all coordination , all in time . More

by Olivia Dallin
Recommend Dealer
Yes
Employees Worked With
Andy Amenta
Jul 13, 2020 -

Lexus San Diego responded

We appreciate the excellent review, Olivia. Let us know if there is anything else we can help you with. We look forward to working with you again.

July 11, 2020

The Representative, Krystina Evans, was kind, professional and knowledgeable. The technicians were polite & great! The pricing for service was way too expensive especially during these diffic More

by Lolishernan1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Krystina Evans
Jul 12, 2020 -

Lexus San Diego responded

Hi, thank you so much for your awesome review. We want nothing but the best for our customers, and we're so happy you had such a great experience with us! We will continue to bring you quality service and help you out with all your car needs. Thank you!

July 10, 2020

Michael Cain provided great customer service ! Process was very thorough and smooth. Car was done at the time arranged. Was expecting a basic car wash but I was quite surprised with the detailed quality I More

by Lmolina5745
Recommend Dealer
Yes
Employees Worked With
Michael Cain
Jul 11, 2020 -

Lexus San Diego responded

Thank you for the great review. We will be sure to thank Michael for providing you with a thorough and smooth service experience. Let us know if there is anything else we can help you with. We look forward to working with you again.

July 08, 2020

I have taken my car to this service facility for over 15 years. They always take good care of me. Good service consistency I appreciate the loaner each time More

by janetsells
Recommend Dealer
Yes
Employees Worked With
Marco martinez, Sean Weaver
Jul 09, 2020 -

Lexus San Diego responded

Thank you! We take our reviews seriously and are delighted to hear about your visit. We appreciate your feedback! We want all our customers to feel this way when leaving our dealership! Safe travels!

July 03, 2020

Fuel recall Andy was very kind and helpful. In this time of the coronavirus, he was concerned to expedite each visit (drop off and pick up) as quickly as possibl More

by halebarbsd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Amenta
Jul 04, 2020 -

Lexus San Diego responded

Thank you for the great review. We will be sure to thank Andy for providing you with excellent service. We look forward to working with you again.

July 03, 2020

I had received easy, quick, and great service from Kernymesa Lexus. Keep up all the good works! Thanks for providing your great service to a happy customer. More

by thuan
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Jul 03, 2020 -

Lexus San Diego responded

Speedy and excellent services are something we strive to provide. Thanks for sharing your happiness and review for us, Thuan!

July 02, 2020

Visit was for 150K-mile service. Service Consultant Andy Amenta was great. My only concern is that someone took my face shield. That said, whoever took it or any item in the car that's being serviced there More

by cece.a.sahagun
Recommend Dealer
Yes
Employees Worked With
Andy Amenta - Service Consultant, Sean Weaver
Jul 03, 2020 -

Lexus San Diego responded

Cece, Thank you so much for your feedback regarding the service. I am sorry to hear about your missing face shield. Given the opportunity, I would like to speak with you about your experience. Please email me at fpierce@penskeautomotive.com. ​ Sincerely, ​ Frank Pierce General Manager Lexus San Diego fpierce@penskeautomotive.com

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