Lexus San Diego

We just bought a new Lexus and are very satisfied with the service. Very friendly and helpful staff. Pleasantly greeted outside of the entrance. Highly recommended the service. Very friendly and helpful staff. Pleasantly greeted outside of the entrance. Highly recommended More

My car buying experience with Lexus San Diego was quite positive and smooth. My initial point of contact was with salesman Omar, for pre-owned models, but they were sold before I knew it. As I flew in fr positive and smooth. My initial point of contact was with salesman Omar, for pre-owned models, but they were sold before I knew it. As I flew in from outside the area to make my purchase, Art Cervantes, salesman took over and presented a selection of both new and pre-owned models and I chose a new 2026 NX350h, premium model. Communication through text, phone calls and in-person was clear and straight forward. Vehicle was held for me upon credit approval and confirmation of flight. Pricing compared with other dealers was quite good with no surprises. Keith Hernandez, Finance Manager, presented maintenance and warranty plan options with no pressure to purchase. He arranged for my financing ahead of time at an excellent rate, much better than I expected. I would look to purchase from Lexus San Diego in the future. More

The service rep, Andy, was most helpful and cared about my experience at Lexus. I'm going to request him from now on. The 100,000 mile routine maintenance was efficient. I appreciated the video scan and di my experience at Lexus. I'm going to request him from now on. The 100,000 mile routine maintenance was efficient. I appreciated the video scan and dialog of my vehicle. It was a problem free visit. More

10K service provided on an all electric vehicle. Paperwork indicated 1) that the vehicle would be washed, and 2) summary of the visit would be sent. As has been par for the course with Lexus in re Paperwork indicated 1) that the vehicle would be washed, and 2) summary of the visit would be sent. As has been par for the course with Lexus in recent years, neither of those things took place. We have been loyal to Lexus not only because of the vehicles we have owned but because the customer service was exemplary when we purchased our first Lexus in the 1990's. But something as simple as vacuuming carpets and washing the outside no longer takes place. Do I know whether they did all of the other things expected in this service visit? More

I am always treated like a queen from start to finish! The service was routine maintenance, 80,000 miles. My service person has always been professional & taken good care of my vehicles as well as liste The service was routine maintenance, 80,000 miles. My service person has always been professional & taken good care of my vehicles as well as listening to my stories. On top of great service the car was all cleaned. Thank you More

Excellent service & very prompt . Rep was friendly and courteous. She explained the best possible outcome Rep was friendly and courteous. She explained the best possible outcome More

Great service department! Recommended services but wasn’t pushy.or trying to up sale. Minimal wait time and completed within the time frame promised. Recommended services but wasn’t pushy.or trying to up sale. Minimal wait time and completed within the time frame promised. More