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Lexus San Diego

San Diego, CA

4.9
1,317 Reviews
Call Dealership (844) 570-9796
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4970 Kearny Mesa Rd

San Diego, CA

92111

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1,317 Reviews of Lexus San Diego

January 25, 2023

Excellent service department. Andy Armenia is fantastic and he does his best to get in and out. More

by mxmshed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Armenta
Report | Print
Jan 26, 2023 -

Lexus San Diego responded

We are proud to see you received excellent treatment from our Service Team at Lexus San Diego. Please don't hesitate to let us know if we can help with anything else down the road.

January 23, 2023

Awesome customer service, highly recommend! !! Very detailed and up front and honest every step of the way! More

by levettealba
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyler Schmidt
Report | Print
Jan 23, 2023 -

Lexus San Diego responded

Hello, each and every day, the staff of Lexus San Diego strives to be excellent. Perfect ratings like yours are always the goal. Thank you for taking time out of your busy day to recognize us.

January 22, 2023

Every time I take my car in, the service from Ramon Quintero is exceptional. He explains everything, he doesn’t try and talk me into something I don’t need. I highly recommend him and Lexus San Diego More

by jeff.woods
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Quintero
Report | Print
Jan 22, 2023 -

Lexus San Diego responded

We are happy to see you consistently find our Service Team at Lexus San Diego to be exceptional. Thank you so much for trusting us with your vehicle and for taking the time to leave this great review.

January 21, 2023

Ben was the best. He always call to check if we were going to want a new lease. We did and everything worked out very well More

by Ceilball
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Report | Print
Jan 23, 2023 -

Lexus San Diego responded

Hello, Lexus San Diego is so grateful for your wonderful review of us and our team member. We truly value you as a customer, and we hope you enjoy your day.

January 20, 2023

Very expediate - loved the advisor taking care of everything - payment and rental car. Michael Cain was very friendly and the best communicator I’ve had. Always kept me informed at every step until m More

by Srudewick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Cain
Report | Print
Jan 21, 2023 -

Lexus San Diego responded

Hello, thank you for taking the time to share your five-star experience with our Service Department. We appreciate your feedback and are delighted to know that our Service Team made sure to keep in contact with you regarding the status of your vehicle. We look forward to meeting your future automotive needs here at Lexus San Diego.

January 20, 2023

Service is good, timely and precise. Loaner car clean with full tank of gas. Like it. More

by Dimaitkin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christina
Report | Print
Jan 21, 2023 -

Lexus San Diego responded

We are glad you enjoyed your experience working with our Service Team at Lexus San Diego. Thank you for your positive review and trusting us with your vehicle. We are here if you need any further assistance.

January 20, 2023

Anthony and kyler were very help full and answered all my questions about my Tint. More

by Michellejimenez619
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony, kyler, Sean Weaver
Report | Print
Jan 20, 2023 -

Michellejimenez619 responded

After the bubbles on my tint. Happen twice, it would be nice to get a full tank of gas in my car

January 19, 2023

Kearny Mesa Lexus is very good service especially Michael Cain he is very good and very gentle man. I would recommend to another and will buy the next car here More

by Nghia Tran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Cain
Report | Print
Jan 19, 2023 -

Nghia Tran responded

N/a

Jan 19, 2023 -

Lexus San Diego responded

Hello, Nghia. Thank you for taking the time to leave such a positive rating and kind review. We are glad you were happy with our friendly and dedicated team here at Lexus San Diego. Please come see us again.

January 19, 2023

The customer service is very prompt and efficient. They are really great with providing loaner cars which is why I will continue to come to the Kearny Mesa location. More

by Kuai.tc1
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Truong
Report | Print
Jan 20, 2023 -

Lexus San Diego responded

We appreciate that you took time out to leave us 5-STARS for us here at Lexus San Diego. We are very happy that we have earned your business for all your future needs.

January 18, 2023

1st time to this dealer and was impressed with the service. Andy Amenta was very friendly and imformative. He trouble shot and corrected the issue within minutes. I will definitely bring my vehicle ba More

by Joevanblack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Amenta
Report | Print
Jan 18, 2023 -

Lexus San Diego responded

Thanks for the positive rating and review. We are thrilled to see that our Service Team was informative and friendly as well as fast and determined to solve your issue by troubleshooting with you. Come back to see us again at Lexus San Diego if there’s anything else we can do for you and your vehicle.

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