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Lexus San Diego

San Diego, CA

4.9
1,318 Reviews
Call Dealership (844) 570-9796
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4970 Kearny Mesa Rd

San Diego, CA

92111

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1,318 Reviews of Lexus San Diego

December 16, 2022

Prompt and efficient service as always from our customer service agent Krystina Evans. She is the best! More

by sshapiro33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyrstina Evans
Report | Print
Dec 17, 2022 -

Lexus San Diego responded

It is thrilling to read that you find our Service Team to be the best! We strive to provide prompt and efficient care to every customer here at Lexus San Diego. Let us know if there is anything else we can assist you with.

December 16, 2022

I had an unpleasant experience years ago but my experience this time was top notch, from the salesman to the service manager. The level if customer care us above reproach. More

by Luthersm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Salesman, , Sean Weaver
Report | Print
Dec 18, 2022 -

Lexus San Diego responded

Hello! We're so grateful for this positive review. Customer satisfaction is our main goal here at Lexus San Diego, and it pleases us to know that this new experience went smoothly.

December 13, 2022

This dealership went above and beyond to make sure I walked out with the car I wanted. Special thank you to Dennis. Who made this experience as smooth as possible. You’re the best, Dennis! More

by Neveen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dennis
Report | Print
Dec 15, 2022 -

Lexus San Diego responded

Hi Neveen, thank you for taking the time to leave a positive review for us at Lexus San Diego. We're happy our Sales Department could help you with finding your new vehicle. Please don't hesitate to reach out if there's anything additional we can do for you.

December 12, 2022

Andy was so great to work with! He is so helpful and makes the process so easy! More

by Dkmazm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy
Report | Print
Dec 14, 2022 -

Lexus San Diego responded

Hi, thank you for taking the time to leave a 5-star review for us at Lexus San Diego. We're happy we could meet your expectations! Our team is available should you require any extra help.

December 07, 2022

This is the second time I've gone to Lexus in San Diego and they are 10/10 in all categories. I've had a Lexus for years and lived in several states, this dealership surpasses others by a landslide. Quick, More

by AO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kegan Johnson, Mike
Report | Print
Dec 08, 2022 -

Lexus San Diego responded

We're happy our team here at Lexus San Diego could provide another exceptional experience. Thank you for the positive rating.

December 07, 2022

Everyone is very friendly and will tell the problem of the car very carefully.Thank YOU！ More

by yugege4567
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Report | Print
Dec 07, 2022 -

Lexus San Diego responded

We appreciate you taking the time to write a great review and sharing your positive experience with our Service Team. Please do not hesitate to reach out to us at Lexus San Diego if you have any questions. Have a great day!

December 06, 2022

Polite and attentive service persons . Ease of setting appointments. Comfortable waiting room. Appreciate the. Snack and hot chocolate. More

by avlss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Report | Print
Dec 07, 2022 -

Lexus San Diego responded

Thank you for giving us 5 stars. We are pleased to learn that our team showed you top-notch customer service. Thank you for choosing Lexus San Diego. Have a wonderful day.

December 05, 2022

Andy my service advisor was great. Helped keep my Lexus in good running condition without breaking the bank. Thank you! More

by EC5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy service advisor, Sean Weaver
Report | Print
Dec 05, 2022 -

Lexus San Diego responded

We are thrilled to learn that the service you receive in our Service Department exceeds your expectations. Thank you for choosing Lexus San Diego.

December 04, 2022

Service was completed in a timely manner. everyone was very courteous and kept me informed . this is my service center for the future. More

by bjpeters50
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Amenta
Report | Print
Dec 04, 2022 -

Lexus San Diego responded

Thank you for the awesome rating. Should you need anything else, please reach out to our friendly team at Lexus San Diego.

December 04, 2022

Great service from Wally and Mikhael. Would buy again from them at any time - enjoyable experience More

by Rraysc
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Wally Sibou and Mikhael , Sean Weaver
Report | Print
Dec 05, 2022 -

Lexus San Diego responded

Thank you for sharing this 5-star rating with us. We're glad to know that you were pleased with our team's hard work during your visit at Lexus San Diego. Have a fantastic day.

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