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Lexus San Diego

San Diego, CA

4.9
1,469 Reviews
Call Dealership (844) 570-9796
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4970 Kearny Mesa Rd

San Diego, CA

92111

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1,469 Reviews of Lexus San Diego

October 25, 2022

We had an 8am appointment for 15k miles of the 450h Lexus. We were out within 3 hours. Customers’ waiting lounge was clean, as usual. Service advisor was very professional. IT person, Liz was v More

by geomen54
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Andy Amenta & Liz (IT)
Report | Print
Oct 27, 2022 -

Lexus San Diego responded

This is exactly the type of review we work so hard to receive! We are thrilled your service experience was positive. Thank you for the 5-stars, and shoutout to the Service Team. Thanks for your continued support of Lexus San Diego and we will see you next time!

October 25, 2022

Everyone at the dealership went above and beyond to help us out. Great service from start to finish. More

by HMMendoza
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Swaim, Sean Weaver
Report | Print
Oct 26, 2022 -

Lexus San Diego responded

We're elated to hear that the Lexus San Diego Service Team went above and beyond to help you and satisfy your vehicle needs. Thank you for the tremendous review and for trusting us with your vehicle's service - it is our honor and pleasure to assist. Safe travels, and see you next time!

October 24, 2022

Took my car for oil change all the personnel are very helpful and good service . More

by Pancho
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Report | Print
Oct 26, 2022 -

Lexus San Diego responded

Pancho, thank you for your kind feedback and for choosing Lexus San Diego. We're happy we could help. Please let us know if you have any additional questions about services you received.

October 24, 2022

My first time at this dealership. Everyone was super nice and accommodating. Love being in the Lexus family now. More

by ifigueroaruiz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco
Report | Print
Oct 26, 2022 -

Lexus San Diego responded

Hello. We are delighted to learn that our team was accommodating and friendly during your first visit. Customer care is our top priority. Welcome to the Lexus San Diego family, and have a good day!

October 23, 2022

Upon bring my car in for an unscheduled repair Marco Martinez greeted me and was able to immediately determine the trouble and have it repaired. More

by Del
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Martinez
Report | Print
Oct 25, 2022 -

Lexus San Diego responded

Del, we strive for a high level of customer satisfaction in all aspects of our dealership. Thank you so much for your five-star review and for choosing Lexus San Diego as your first choice for servicing.

October 23, 2022

Forgot my wallet and they trusted me to let me go home and pay! Awesome dealership and super nice people. The service center won't reccomend anything that's not needed, which saved me quite a bit of money More

by Christianf999
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim, Andy
Report | Print
Oct 25, 2022 -

Lexus San Diego responded

Thank you so much for your great review and visit to Lexus San Diego. It's wonderful to know that we could make your service appointment something to remember. We'll be sure to let our Service Team know how awesome they are and how well they did with your experience.

October 23, 2022

I got great deal and great customer service the didn’t take forever to make the deal More

by Dannyesho
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael, Sean Weaver
Report | Print
Oct 25, 2022 -

Lexus San Diego responded

Thank you so much for the 5-star review and positive feedback. We are delighted to learn that our customer service was great and timely during your visit. Words cannot describe how much we appreciate you for choosing Lexus San Diego. For additional help or information, please contact us anytime. Have a great day.

October 22, 2022

Marco Martinez is the reason why I continue to return for service. He explains in detail what needs to be repaired. He is so kind and friendly. More

by Leilanie Charlot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Martinez
Report | Print
Oct 24, 2022 -

Lexus San Diego responded

Hello Leilanie. Thank you for taking the time to share your excellent five-star review, we here at Lexus San Diego appreciate it. Our friendly Service Team strives to always ensure you are kept informed in detail throughout your service visits. It's always our pleasure to be of assistance to you, don't hesitate to reach out for any future needs.

October 22, 2022

I appreciated the video they sent of things completed and recommended things. Thanks so much! More

by Lexuslove
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramon
Report | Print
Oct 24, 2022 -

Lexus San Diego responded

Thank you for the great feedback and for choosing Lexus San Diego. We are elated to know you appreciated the video so much. It's the least we could do. Please don't hesitate to contact us if you need further assistance. Have a delightful day.

October 22, 2022

The experience was particularly good, Krystina was very friendly and earnest and it was a pleasant experience. More

by luaimee0213
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Krystina, Sean Weaver
Report | Print
Oct 24, 2022 -

Lexus San Diego responded

Hello. Thank you for your positive review. We at Lexus San Diego are delighted to know you had a pleasant experience with our friendly staff. If you need anything, let us know. We are always here to help.

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