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Lexus San Diego

San Diego, CA

4.9
1,317 Reviews
Call Dealership (844) 570-9796
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4970 Kearny Mesa Rd

San Diego, CA

92111

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1,317 Reviews of Lexus San Diego

March 22, 2022

This was by far the best experience I've had in purchasing a new car!! More

by crrchomes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Simon
Report | Print
Mar 22, 2022 -

Lexus San Diego responded

Hello, Your kind words mean a lot to us and we hope that you are enjoying your purchase. Thank you for choosing Lexus San Diego and we hope to continue to assist with all of your future automotive needs.

March 22, 2022

Excellent service, Andy Armenta took great care of me. Vehicle was ready when I needed it More

by emoreno
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Armenta
Report | Print
Mar 22, 2022 -

Lexus San Diego responded

We strive for a high level of customer satisfaction in all aspects of our dealership here at Lexus San Diego. Reviews like yours help us to continually improve to be the best.

March 20, 2022

We've been customers of Lexus San Diego since 2004 and have excellent service for our ES 330 and the dealer continues to provide excellent service for our New ES 300h (hybrid). More

by takhart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Amenta and Anthony from systems.
Report | Print
Mar 20, 2022 -

Lexus San Diego responded

Thank you for taking the time to review us! We are honored to have earned your business over the years and appreciate your feedback. Drive safely, we look forward to welcoming you back to Lexus San Diego again next time.

March 20, 2022

Had a basic repair done. Was told the car was ready. Waited 30 minutes to receive it back More

by mstephens68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Unknown
Report | Print
Mar 21, 2022 -

Lexus San Diego responded

Hello, Your feedback is important to us and I would appreciate the opportunity to speak with you about the wait time during your recent service visit and communication with our Service Department. Would you mind emailing your preferred contact information to me? I look forward to speaking with you. Frank Pierce General Manager Lexus San Diego fpierce@penskeautomotive.com

March 19, 2022

Lexus San Diego has been taking care of my cats for over 10 years. A bit costly, but service is great👍! More

by Calirob63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Report | Print
Mar 19, 2022 -

Lexus San Diego responded

Thank you for choosing Lexus San Diego. We are happy to know that you have always enjoyed working with our Sales and Service Teams. Let us know if there is anything else we can help you with. Until next time.

March 19, 2022

Excellent service by everyone. Lilly was great. They even sent a technician to my home location to fix the clock in my car. More

by farial.hashim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lily
Report | Print
Mar 19, 2022 -

Lexus San Diego responded

Hi there, Thank you for your positive review. We are thrilled you had a great experience with our Service Team. Thank you for choosing Lexus San Diego and we are looking forward to your next visit.

March 19, 2022

The Service Representative, Andy Amenta did an incredible job. He kept me up-to-date on the status of my vehicle and exceeded my expectations. I’m very satisfied. More

by Jmsdsu74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Amenta.
Report | Print
Mar 20, 2022 -

Lexus San Diego responded

Hi there, Thanks for letting us know that our Service Department did an incredible job. At Lexus San Diego, we appreciate your business and look forward to seeing you again.

March 19, 2022

Michael Cain provided excellent customer service as usual! But I know it’s very challenging and stressful as he needs to take care of more things than in the past. I had to wait 30-45 mins as he was do More

by Evelyn Shiroma
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael cain
Report | Print
Mar 19, 2022 -

Lexus San Diego responded

Hi Evelyn, Thank you for letting us know about your excellent customer service. We take on board your feedback about your wait time. If we can be of any further assistance then please let us know at Lexus San Diego.

March 18, 2022

Reliable and good advice. They make you feel cared for. Service is completed on time. More

by Fbarano1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lilli
Report | Print
Mar 19, 2022 -

Lexus San Diego responded

We strive to provide our customers with the best service possible here at Lexus San Diego. We truly value your business.

March 18, 2022

I appreciate the individual attention for my car and to my self when service is being provided. Explanation of service is thorough. And cost explained. I trust this dealership for service and my service More

by PKC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keegan , Sean Weaver
Report | Print
Mar 19, 2022 -

Lexus San Diego responded

We strive to provide our customers with the best service possible here at Lexus San Diego. We thank you for your kind words for our team. We appreciate your business and look forward to the opportunity to serve you again in the future.

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