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Lexus San Diego

San Diego, CA

4.9
1,364 Reviews
Call Dealership (844) 570-9796
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4970 Kearny Mesa Rd

San Diego, CA

92111

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1,364 Reviews of Lexus San Diego

March 04, 2022

Good customer service . make an appt to make everything fast and easy and make sure you request courtesy car More

by Emercylaquino76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keegan
Report | Print
Mar 04, 2022 -

Lexus San Diego responded

We thank you for sharing your great review for our Service Team here at Lexus San Diego. We strive to provide our customers with the best service possible.

March 02, 2022

The service provider Marco is always helpful when it comes to servicing our Lexus, his efforts are appreciated every time. More

by Jwc2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Martinez
Report | Print
Mar 02, 2022 -

Lexus San Diego responded

Hi there, We appreciate your kind words and thank you for choosing Lexus San Diego. Please know that you are always welcome here.

March 02, 2022

Arrived and was greeted with professional everything! Great experience we got exactly the right advice and attention to detail. More

by Williamrast
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Report | Print
Mar 02, 2022 -

Lexus San Diego responded

We are happy to see that our team was able to make your experience a positive one! Please feel free to let us know if we can help you with anything else in the future!

March 01, 2022

I always receive great service and am given a nice rental vehicle to use while they perform the required maintenance on my 16 year old Lexus SUV. Being able to drive my 16 year old Lexus is an indication of More

by submarines
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Martinez
Report | Print
Mar 01, 2022 -

Lexus San Diego responded

Hello and thank you for the positive feedback. We are delighted to know our Service Team always provides you with great service and takes excellent care of the maintenance of your vehicle. We value your dedicated business with Lexus San Diego.

Mar 01, 2022 -

submarines responded

Hope I will be with you for many years to come.

February 28, 2022

Communication was great, service was fast and resolved all of the issues on my car More

by Dustin.sdsu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Krystina Evans
Report | Print
Mar 01, 2022 -

Lexus San Diego responded

Dustin, thank you for taking the time to share your excellent experience! We're glad to hear you're satisfied with your repairs! Please don't hesitate to reach out to us when we can work with you down the road at Lexus San Diego.

February 27, 2022

Andy has always been very professional and courtesy! My car was ready much sooner than indicated! More

by TonyMcMillen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy in Service
Report | Print
Feb 28, 2022 -

Lexus San Diego responded

Tony, we are so pleased to learn that our team took great care of you here at Lexus San Diego. We strive to provide fast and efficient services in a timely manner for all our customers. We value your business and appreciate your kind review.

February 26, 2022

Very professional staff. They did a great job from the start to the end . The service was done on time and they kept me informed about what my car. More

by Frankrafi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristina, Sean Weaver
Report | Print
Feb 26, 2022 -

Frankrafi responded

thanks

Feb 26, 2022 -

Lexus San Diego responded

Thank you for choosing Lexus San Diego. We are happy to know that you enjoyed a timely and efficient service visit. Let us know if there is anything else we can help you with.

February 25, 2022

Check in was efficient and timely. Service rep was knowledgeable and pleasant. Car was returned same day. My question regarding the navigation settings was efficiently handled by the t More

by melmcglinn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lili Puente, Sean Weaver
Report | Print
Feb 26, 2022 -

Lexus San Diego responded

We are so pleased to learn that our Service Team took great care of you here at Lexus San Diego. We strive to provide our customers with the best service possible in a timely manner. We appreciate your kind words and value your business.

February 24, 2022

Lili Puente provided exceptional customer service. She gave good information regarding the service. She also knows I’m looking for a new Lexus. She was very helpful with information about my choices for a More

by Sandy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lili Puente
Report | Print
Feb 24, 2022 -

Lexus San Diego responded

Thank you for the kind feedback, Sandy. We are so pleased that you received exceptional customer service and were well taken care of. We value your business with Lexus San Diego and we look forward to assisting you with any future needs.

February 24, 2022

Always excellent service and in a timely manner. Michael explains the process to me clearly. More

by suemc43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Report | Print
Feb 25, 2022 -

Lexus San Diego responded

We strive to provide our customers with the best service possible in a timely manner here at Lexus San Diego. We thank you for your business and appreciate your great review.

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