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Lexus San Diego

San Diego, CA

4.9
1,348 Reviews

4970 Kearny Mesa Rd

San Diego, CA

92111

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1,348 Reviews of Lexus San Diego

October 28, 2021

Service is good 👍 specially Master Certified Service Consultant Krystina Evans and all Professional Technician and Dealer is Great. More

by abnerbarrera
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Krystina Evans, Sean Weaver
Oct 29, 2021 -

Lexus San Diego responded

Thank you for taking the time to share your feedback with us at Lexus San Diego! We look forward to working with you in the future.

October 28, 2021

Absolutely Awesome 👏🏾👏🏾👏🏾 Kandu Moore, was very kind and friendly 😊 very professional… I will recommend all of my Friends and family to check him out!!! More

by Stephenie.long
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Swain
Oct 29, 2021 -

Lexus San Diego responded

Hi, Stephanie! Thank you for the 5-stars and kind words. The team is glad your experience at Lexus San Diego was absolutely awesome! We look forward to future visits. Take care.

October 28, 2021

Auto buying is difficult post-pandemic. Inventory is a challenge. I shopped and researched carmax and a few others and no one could help me in a timely manner due to demand. Kandu was fantastic! He was More

by jreed07
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kandu
Oct 28, 2021 -

Lexus San Diego responded

Lexus San Diego appreciates the 5-stars and feedback. The team is glad your experience was fantastic. We look forward to future visits.

October 27, 2021

The dealer should have informed the customer that the service would cause a warning from Lexus inform about an engine light malfunction. But they did not. Trying to follow up on this was not productive. More

by McLandrich
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Oct 27, 2021 -

Lexus San Diego responded

Hi, Thank you for sharing your review. Your feedback is important to us here at Lexus San Diego and I would appreciate the opportunity to speak with you to address your feedback. Please email me at fpierce@penskeautomotive.com with your preferred contact information. Thank you, Frank Pierce General Manager Lexus San Diego fpierce@penskeautomotive.com

October 26, 2021

Been to a lot of dealerships and by far this was the Been to a lot of dealerships and by far this was the best, employees were nice and made feel us feel at home during our time there. Questions we aske More

by Romel_951
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Deanna Kehler,Vidal Kattoula, Jordan Rickett, Sean Weaver
Oct 27, 2021 -

Lexus San Diego responded

Hi there, Your satisfaction means everything to us, so we are delighted that our team were nice and made you feel welcome. Thank you for choosing Lexus San Diego and we appreciate your recommendation.

October 26, 2021

It was my first 5,000 miles checkup. Nice and clean It was my first 5,000 miles checkup. Nice and clean dealership. They answered all my questions. More

by hanako_griffin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy, Sean Weaver
Oct 26, 2021 -

Lexus San Diego responded

Lexus San Diego thanks you for the 5-stars and feedback.

October 24, 2021

I enjoyed the quality service and will come back again. Comfortable lounge room for waiting area. More

by Fliu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike cain, Sean Weaver
Oct 24, 2021 -

Lexus San Diego responded

Thank you! We're so glad that our staff provided you with a positive experience! We really appreciate your business!

October 22, 2021

Michael and the entire team were very professional and respectful For a car buying experience it was seamless More

by Jmasonrrr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Simon
Oct 23, 2021 -

Lexus San Diego responded

Thanks for the great feedback! We're so glad to learn you had a great experience and we know the future will yield equally great results.

October 22, 2021

Krystina Evans is an outstanding in her field I appreciate her insights and suggestions to keep our Lexus running great! Thanks Krystina! More

by GX RX Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Krystina Evans
Oct 23, 2021 -

Lexus San Diego responded

Glad everything went well! We definitely strive to provide an experience like yours to all our customers. We look forward to working with you in the future.

October 20, 2021

I’m doing my service there. Very good and professional stuff. I like how everything organized. More

by leo007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Cain
Oct 21, 2021 -

Lexus San Diego responded

Thank you for sharing your experience! It's great to know that we could help take care of your vehicle!

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