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Lexus San Diego

San Diego, CA

4.9
1,316 Reviews

4970 Kearny Mesa Rd

San Diego, CA

92111

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1,316 Reviews of Lexus San Diego

September 07, 2021

My service coordinator Andy Amenta is the best! He’s always so friendly, professional, and provides the best customer service! Andy always understands my needs and he always goes out of his way to accom More

by mstargirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Amenta
Sep 08, 2021 -

Lexus San Diego responded

Thank you for the outstanding review! We are thrilled to see that your Service Advisor consistently exceeds your expectations. Please be sure to let us know if there is anything else if Lexus San Diego can do for you.

September 06, 2021

My service representative, Kegan Johnson, is among the best! You are greeted by a number one team that values you as their best customer. If you need great service, and a fair price, I highly recommend th More

by Gregg R.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kegan Johnson
Sep 06, 2021 -

Lexus San Diego responded

Hi, Gregg! Thank you for the 5-stars and the feedback. Lexus San Diego is glad your experience. The team hopes to see you again in future visits.

September 04, 2021

Easy to make an appointment. Received fast service and extra help on the usages of various car controls The lounge is clean and spacious with chairs place far apart. More

by Show
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco
Sep 05, 2021 -

Lexus San Diego responded

We strive for a high level of customer satisfaction in all aspects of our dealership. Thank you for choosing Lexus San Diego!

September 04, 2021

Typically buying a new car is a hassle and a harrowing experience however I was delighted to deal with Michael & Danny they were pleasant attentive and very helpful I would recommend them to anyone. More

by MCarolRichsrds
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael and Danny, Sean Weaver
Sep 05, 2021 -

Lexus San Diego responded

Hi there, We are pleased that our Sales Department could make your experience a delightful one. We hope that you enjoy your purchase and we appreciate your recommendation. At Lexus San Diego please know that we are always here should you need us.

September 03, 2021

Ben as always was awesome! Great dealership, used them for years and multiple cars. Service department is well run and knowledgeable. Can’t go wrong. More

by Rbmarc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben
Sep 03, 2021 -

Lexus San Diego responded

Thanks for the awesome review! We're glad to learn you consistently leave Lexus San Diego pleased with your service!

September 03, 2021

My service advisor was very helpful. He gave me a loaner vehicle and took care of my car. I will not go anywhere else to get my Lexus serviced. More

by JayBrew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Cain , Sean Weaver
Sep 03, 2021 -

Lexus San Diego responded

We are glad you enjoyed your time with our Service Team! Thanks so much for stopping at Lexus San Diego!

September 03, 2021

I have always had great experience with this dealership. I am driving my seventh Lexus and they have been my service company ever since the beginning. More

by Brian.brinig
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramon Quintero
Sep 03, 2021 -

Brian.brinig responded

I don’t understand this question

Sep 04, 2021 -

Lexus San Diego responded

Hi Brian, We are happy that you have always had a great experience with our team. We appreciate your return business and at Lexus San Diego please know that we are always here for you.

September 02, 2021

Recommend Justin and Adam I bought a car dew days ago … Recommend Justin and Adam I bought a car dew days ago … the service was good! I met Justin and Adam …they showed me everything I needed… More

by Luan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin & Adam , Sean Weaver
Sep 02, 2021 -

Lexus San Diego responded

We're happy you found our staff to be so supportive during your experience here at Lexus San Diego. Thank you for your review, we hope to see you again soon!

September 01, 2021

This review is based upon a routine maintenance. Every person in the service department was very professional. Customer service was top notch. Exactly the level of quality I expect from a quality Lexus More

by wwjacunski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael S Cain
Sep 02, 2021 -

Lexus San Diego responded

Thank you for the 5-stars and feedback. The team at Lexus San Diego is glad your experience was professional. We hope to see you again in future visits!

August 29, 2021

The car was prepped for cleaning, however the car was not topped off. There was a few gallons short. It’s not a big deal at the end of the day. Just cause the gauge says full, one should have still taken it More

by airkash
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kandu Moore, Sean Weaver
Aug 30, 2021 -

Lexus San Diego responded

Hi, Thank you for sharing your review. Your feedback is important to us here at Lexus San Diego and I would appreciate the opportunity to speak with you to address your feedback further. Please email me at fpierce@penskeautomotive.com with your preferred contact information. Thank you, Frank Pierce General Manager Lexus San Diego fpierce@penskeautomotive.com

Sep 02, 2021 -

airkash responded

I have sent you an email if you would like to discuss the matter a bit more. Thanks

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