Lexus Santa Monica - Service Center

Great service and care at LEXUS Santa Monica Ray Lewis did a fantastic job in helping to assess my service needs. He was thorough, prompt and professional in his follow-up. He and the service tea Ray Lewis did a fantastic job in helping to assess my service needs. He was thorough, prompt and professional in his follow-up. He and the service team did a superb job on my car.. More

Extremely professional, smooth, and efficient process. The service and the rep was very professional, efficient, and straight forward. Tim, the rep, has been superb with his knowledge, experience, and no- The service and the rep was very professional, efficient, and straight forward. Tim, the rep, has been superb with his knowledge, experience, and no-nonsense approach to serve you and service you car. From initial call to make the appointment, drop off and list of required services and expected costs, to follow up call with the new findings and recommendations, and finally pick up time, the process has been very smooth and professional and pleasant. More

Great Service I was welcomed when I came in, they took me on time. The sercive was completed on time with no issues. Would recommend them for any service you need. I was welcomed when I came in, they took me on time. The sercive was completed on time with no issues. Would recommend them for any service you need. More

Very efficient all the way As I said, Very efficient and very good service from appointment made by phone to car registration and car delivery on time as scheduled. This kind o As I said, Very efficient and very good service from appointment made by phone to car registration and car delivery on time as scheduled. This kind of service alone wants you to always stay with Lexus in the future More

Great Service Went for my forty thousand mile service. Got there early but it was ok. They where happy to see me and they remember me too. Asked if I needed a loa Went for my forty thousand mile service. Got there early but it was ok. They where happy to see me and they remember me too. Asked if I needed a loaner car which I didn't cause I all ways walk down too the pier to see the beach. In less 2 hours my car was done and washed too. Thanks guys More

First Service of Third Lease Andy was quite helpful. He handled the service with a smile and was able to expedite the entire process. He showed me to the reception area and gave Andy was quite helpful. He handled the service with a smile and was able to expedite the entire process. He showed me to the reception area and gave me a Starbuck's gift card. More

Lease car 2017 Richard Doherty was responsive and did not try to sell what I did not need. I was in and out in short amount of time and with the rental car for my s Richard Doherty was responsive and did not try to sell what I did not need. I was in and out in short amount of time and with the rental car for my safety maintenance service. More

Excellent service This was a Recall service and everything went perfectly. Service was courteous, fast, efficient and professional. Adriane was attentive and kept me in This was a Recall service and everything went perfectly. Service was courteous, fast, efficient and professional. Adriane was attentive and kept me informed of the progress of the service. More

Service As always, my service visit to Lexus of Santa Monica was excellent. Buddy Dudnick Did an outstanding job taking care of me and my car. As always, my service visit to Lexus of Santa Monica was excellent. Buddy Dudnick Did an outstanding job taking care of me and my car. More