Lexus Santa Monica - Service Center

Efficient and friendly service1 The waiting area is pleasant and offers bagels and coffee. My car was finished well ahead of when promised and my Service Consultant kept me updated o The waiting area is pleasant and offers bagels and coffee. My car was finished well ahead of when promised and my Service Consultant kept me updated on progress. More

Tire repair They finished my add on service visit in 1.5 hrs to accommodate my tight schedule! Filled tires, discovered a nail. Did the patch and I was done by t They finished my add on service visit in 1.5 hrs to accommodate my tight schedule! Filled tires, discovered a nail. Did the patch and I was done by the time deadline. So appreciative! More

Excellent Again! No surprises and keeping my car in tip top shape. I’ve never had a complaint about their service. Hope this dealership continues its current managemen No surprises and keeping my car in tip top shape. I’ve never had a complaint about their service. Hope this dealership continues its current management. More

Great Service and Staff We had an overall excellent experience on our fist visit to this dealership and the customer service Dept. On time, efficient, friendly and professi We had an overall excellent experience on our fist visit to this dealership and the customer service Dept. On time, efficient, friendly and professional customer service. Would definitely recommend. More

very good Easy to schedule. Did only work that was needed. Has detailed record of service. Pleasant to deal with. Close to home. Used shuttle service. Ple Easy to schedule. Did only work that was needed. Has detailed record of service. Pleasant to deal with. Close to home. Used shuttle service. Pleasant waiting room and enjoyed the coffee and chocolate chip cookies. More

Ray James Mr. James provided excellent service. I greatly appreciate his professionalism professionalism and follow up. I will ask for him again. He reflec Mr. James provided excellent service. I greatly appreciate his professionalism professionalism and follow up. I will ask for him again. He reflects well on the entire organization More

Efficient and thorough service from all personnel. This was my first time working with Service provider, Ray James. He did an excellent job explaining the work that needed to be done on my vehicle and This was my first time working with Service provider, Ray James. He did an excellent job explaining the work that needed to be done on my vehicle and why. Ray cheerfully and knowledgeably answered all my questions. I felt like I was in the hands of an expert. More

Couldn't have been easier Great service, fast and easy. I wish they hadn't convinced me to do alignment on a leased car but that was my bad, I suppose. Great service, fast and easy. I wish they hadn't convinced me to do alignment on a leased car but that was my bad, I suppose. More

Great Service & Friendly Employees! My experience every time I take my car into the Lexus Santa Monica Service Center is great. Wonderful service and friendly & helpful employees. I wil My experience every time I take my car into the Lexus Santa Monica Service Center is great. Wonderful service and friendly & helpful employees. I will continue to bring my car in the future! More

Taking care of my car Whenever I come to Santa Monica Lexus for service, I am greeted nicely and given prompt and professional care. They pay attention to detail and do tha Whenever I come to Santa Monica Lexus for service, I am greeted nicely and given prompt and professional care. They pay attention to detail and do that extra to make sure the car leaves in good shape. I like that my car is washed and cleaned inside before I pick it up. More