Lexus Santa Monica - Service Center

Excellent and professional Continue to have car serviced at Santa Monica Lexus. My representative, Patrick Levenson, was thorough, accommodating and professional. Once again a p Continue to have car serviced at Santa Monica Lexus. My representative, Patrick Levenson, was thorough, accommodating and professional. Once again a pleasant experience so will continue with my patronage. More

Awesome Very nice guy. Perfect service . Took me in a timely fashion. Nice washed car. Very comfortable lounge . The man who helped me was very nice Very nice guy. Perfect service . Took me in a timely fashion. Nice washed car. Very comfortable lounge . The man who helped me was very nice More

routine service David Cuevas was very friendly and helpful. Prompt service. Explained everything including whether body dings would be repaired or simply not charged David Cuevas was very friendly and helpful. Prompt service. Explained everything including whether body dings would be repaired or simply not charged because of my insurance. More

Service With A Smile Ray James is my Service Adviser. As far as I am concern he is the best. He gives me Service With A Smile. Arnetta Rowan Ray James is my Service Adviser. As far as I am concern he is the best. He gives me Service With A Smile. Arnetta Rowan More

C Young Rocks Christopher Young was very knowledgeable and had the correct required service done on time. He knew what discounts could be applied and used them ver Christopher Young was very knowledgeable and had the correct required service done on time. He knew what discounts could be applied and used them very effectively. More

SANTA MONICA LEXUS IS AWESOME! I am on my second lease and love love love it!! Bob Lattimore is so kind and professional and friendly. He make me feel comfortable and confident abo I am on my second lease and love love love it!! Bob Lattimore is so kind and professional and friendly. He make me feel comfortable and confident about my lease and gives me the best deal possible every time. Everyone at Lexus S.M. is wonderful. Thank you so much for making it always a great experience. Sincerely, Cindy Gamboa More

Don't forget to check in with client My service guy, Richard, told me my car would be ready between 1-2:00. At 2:45 I called Lexus, since no one had called me. We played phone tag. Finall My service guy, Richard, told me my car would be ready between 1-2:00. At 2:45 I called Lexus, since no one had called me. We played phone tag. Finally, my car was ready around 3:30. An update, around noon would have been nice. Everything else was great. More

Easy to get service I was very impressed with the technology and communication with my recent service appointment for my Lexus. The service representative let me know I I was very impressed with the technology and communication with my recent service appointment for my Lexus. The service representative let me know I had a puncture in my tire and fixed it easily. I had a great interaction when I dropped off the car and was easy to have my friend pick up my car later. five stars for the service department! More

Excellent service. Armando Cordon was a terrific service advisor. Pleasant and totally professional. I came late in the day without an appointment to check on a safet Armando Cordon was a terrific service advisor. Pleasant and totally professional. I came late in the day without an appointment to check on a safety issue. Armando immediately assessed the problems with courtesy and attention to detail. He located the parts and gave me a loaner to fix the car rather than let me drive an unsafe vehicle. Your tire expert, Moises, also deserves a special mention. He spotted the nail in my right front tire and made the immediate purchase of four new tires smooth and competitive. I can’t say enough about your team. Excellent, trouble free, worry free, time-saving, smooth service. More

Ray was an excellent rep. I had a great experience. Clear and concise on all levels. Also was willing to go the extra to make customer satisfied. Great place! Thank You I had a great experience. Clear and concise on all levels. Also was willing to go the extra to make customer satisfied. Great place! Thank You Barron Allen More