Lexus Santa Monica - Service Center

Good service as always Service rep Sam understood my questions and took care of all of them. Staff took my car quickly. Service was quick and check out was efficient. T Service rep Sam understood my questions and took care of all of them. Staff took my car quickly. Service was quick and check out was efficient. Thank you all. More

Excellent service, hassle-free Brought my older GS350 in for a recall repair. They provided me with a loaner while my car was being repaired. The repair was done promptly and they a Brought my older GS350 in for a recall repair. They provided me with a loaner while my car was being repaired. The repair was done promptly and they assisted with addressing a tire pressure issue, performed a minor bumper repair, topped off my gas and washed the outside of my car as a courtesy. It was a excellent customer experience that is appreciated. More

Got the usual Lexus special customer service This is the 3rd Lexus dealer I've used to maintain my IS250C and I was not surprised to be treated like a VIP. I've come to expect it at Lexus Dealer This is the 3rd Lexus dealer I've used to maintain my IS250C and I was not surprised to be treated like a VIP. I've come to expect it at Lexus Dealers. Thank you for taking care of my car, I love it. More

Richard Doherty Richard was courteous, helpful and friendly. Got a loaner vehicle right away and he called me with questions before proceeding with unforeseen work. S Richard was courteous, helpful and friendly. Got a loaner vehicle right away and he called me with questions before proceeding with unforeseen work. Service was completed within hours. More

Lexus Service We use Patrick Levenson for our service needs at Santa Monica Lexus for our GS-350 and IS 200t cars and have always received excellent service from h We use Patrick Levenson for our service needs at Santa Monica Lexus for our GS-350 and IS 200t cars and have always received excellent service from him. He is professional, knowledgeable, and helpful with all problems; a pleasure to work with. More

Easy and quick Armando Cordon was great to work with, he said my car would be ready in 90 minutes and it was done sooner. He went over everything throughly and quick Armando Cordon was great to work with, he said my car would be ready in 90 minutes and it was done sooner. He went over everything throughly and quickly. Thanks! More

Excellent, rapid service The service we received was excellent. They were efficient, communicative, and very helpful. I felt comfortable with their work and would highly recom The service we received was excellent. They were efficient, communicative, and very helpful. I felt comfortable with their work and would highly recommend their work to anyone. More

Regular Service Maintenance I scheduled an appointment at 9:00a, and arrived rather late. I was instantly greeted and in less than 30 minutes I was driving a courtesy vehicle of I scheduled an appointment at 9:00a, and arrived rather late. I was instantly greeted and in less than 30 minutes I was driving a courtesy vehicle of my preference while my car was being serviced. More

ES300H Quick in and out convenience for checking in and out of service department. Friendly atmosphere and reasonable cost. I was able to bring my car on th Quick in and out convenience for checking in and out of service department. Friendly atmosphere and reasonable cost. I was able to bring my car on the same day. More

Another pleasant experience I made an appointment yesterday and as always Lexus Santa Monica was prompt and professional. Armando Cordon who attended my CT200H car maintenance ne I made an appointment yesterday and as always Lexus Santa Monica was prompt and professional. Armando Cordon who attended my CT200H car maintenance needs last year was the same guy attended yesterday. He’s friendly, polite and professional. My car was ready in less than an hour, fully washed! Thank you Armando! More