Lexus Santa Monica - Service Center

I feel like a VIP Even for simple repair or maintenance visits, I am super impressed with how fast I am checked in, the lounge amenities available, the free car wash, a Even for simple repair or maintenance visits, I am super impressed with how fast I am checked in, the lounge amenities available, the free car wash, and fast overall service. More

Sevice Sam Neal was very helpful, patient, and understanding of all my needs. I appreciated his help and follow through! He made me feel like a valued cus Sam Neal was very helpful, patient, and understanding of all my needs. I appreciated his help and follow through! He made me feel like a valued customer. More

always helpful Patrick Levenson is always friendly, prompt, and looks out for my best interest. He knows that I am trying to keep my car in good shape for another y Patrick Levenson is always friendly, prompt, and looks out for my best interest. He knows that I am trying to keep my car in good shape for another year, but that I don't need extra expenses, so he doesn't try to pressure me to do more than is necessary. More

SERVICE My service was.excellent. Thanks to TIM NELSON who has taken care of my cars for years. He goes out of his way to please. Virginia Sandler My service was.excellent. Thanks to TIM NELSON who has taken care of my cars for years. He goes out of his way to please. Virginia Sandler More

Incredible service!! Armando was my service advisor/ knowledgable, friendly, provided superb service. Followed up promptly with my service issue. Daniel Cabrera and Matt Armando was my service advisor/ knowledgable, friendly, provided superb service. Followed up promptly with my service issue. Daniel Cabrera and Matt Unger are the best! Couldn’t be happier! That’s why I’m a loyal Lexus customer! More

Wonderful Service Service has always been excellent. Ray James who as been my service advisor is a real professional, competent and very friendly. The facilities are ou Service has always been excellent. Ray James who as been my service advisor is a real professional, competent and very friendly. The facilities are outstanding including the waiting area with TV, coffee and bagels. I continue to go there despite the fact that I have retired and am no longer close to Santa Monica. More

great job I called in early in the morning with what i thought was a mechanical issue. the car just needed a servicing and it was complete in a matter of hours. I called in early in the morning with what i thought was a mechanical issue. the car just needed a servicing and it was complete in a matter of hours. I was given a lovely loaner and my car was washed. Ray was my service person, who was both friendly and professional. Actually, I think everyone at this dealership fits that description. I have never regretted my Lexus and would get another just to continue my servicing at Lexus Santa Monica. More

Patrick Levenson is always there to help Patrick will answer any of my questions and put me first. He gets me out as quickly as possible on the day of my choosing. I wouldn’t go to anyone e Patrick will answer any of my questions and put me first. He gets me out as quickly as possible on the day of my choosing. I wouldn’t go to anyone else. More

All Around Great Service Experience! Chris, my service consultant, was patient, friendly, and knowledgable. He would stop by the waiting area to see how I was doing, and give me updates o Chris, my service consultant, was patient, friendly, and knowledgable. He would stop by the waiting area to see how I was doing, and give me updates on the my car's status. Even though it was a busy Saturday in the service department, the time it took to finish my car was quicker than the estimate given, and I was out of there in no time! More

Excellent Service It’s refreshing to receive such excellent service during these stressful times. It’s one less thing to be concerned about. Richard Doherty and his tea It’s refreshing to receive such excellent service during these stressful times. It’s one less thing to be concerned about. Richard Doherty and his team provided that level of service and I’m very greatful. More