Lexus Santa Monica - Service Center

Great service My service consultant ray James was very responsive and great at communicating to me the necessary repairs. Service was also very quick and accommodat My service consultant ray James was very responsive and great at communicating to me the necessary repairs. Service was also very quick and accommodating with extra perks. More

Professional. Knowledgeable. Dependable. Daniel Cabrera and Adriane Marmolejo are professional, knowledgeable and thorough. Every time I take my car for service or repair the attention and ca Daniel Cabrera and Adriane Marmolejo are professional, knowledgeable and thorough. Every time I take my car for service or repair the attention and care is top notch by all personnel. Daniel has been superb in his guidance and support whenever I have needed it. This is the second time Adriane oversaw my repairs and with the assistance of the head mechanic (who's name I do not recall) it was identified that something else was failing that needed prompt attention. Thank goodness! They explained in detail and provided choices. This Lexus group has been servicing my IS 250 2007 since it started periodic maintenance. More

Efficient service Greeted in a friendly manner and then we were asked about any issues we had with the car. We were not hurried during this time. We waited in a very Greeted in a friendly manner and then we were asked about any issues we had with the car. We were not hurried during this time. We waited in a very well-appointed waiting area and then the car was ready when promised. More

Service My service writer is Patrick Levinson. I use to come to Santa Monica Lexus for service since 1998, then they made some changes, which I was not happy My service writer is Patrick Levinson. I use to come to Santa Monica Lexus for service since 1998, then they made some changes, which I was not happy about. However, things changed when I was provided Patrick as my service writer. I've been a loyal customer again for several years now due to Patrick's customer service. He is always professional, honest and really nice to work with. If you need an "excellent" service writer and you are going to Santa Monica Lexus for service, please ask for Patrick. More

Service Great service, professional, & knowledgeable. Richard called to let us know that the car is ready for pick up and just a great experience. We will g Great service, professional, & knowledgeable. Richard called to let us know that the car is ready for pick up and just a great experience. We will go back for the next service. More

Excellent service Ray James was wonderful to deal with--he kept me up to date with what was happening with my car, and was very warm and courteous. The facility at the Ray James was wonderful to deal with--he kept me up to date with what was happening with my car, and was very warm and courteous. The facility at the service center is lovely and comfortable; very nice if you are waiting during your service. More

15,000 mile service Great support staff and courteou and polite personnel. Expeditious service. Chris is great to work with no high pressure and a clean vehicle to take h Great support staff and courteou and polite personnel. Expeditious service. Chris is great to work with no high pressure and a clean vehicle to take home. Joe Rouzan More

Wonderful experience ! Patrick Levenson has been helping me for over two years. He is warm, knowledgeable, and ready to help demeaner has always made my car repair a wond ! Patrick Levenson has been helping me for over two years. He is warm, knowledgeable, and ready to help demeaner has always made my car repair a wonderful experience. Thank you very much Pat!. More

service richard in service center of lexus is nice man,they are doing great job. i wil recommend richard for who is going to service center of santa monica l richard in service center of lexus is nice man,they are doing great job. i wil recommend richard for who is going to service center of santa monica lexus More