Lexus Santa Monica - Service Center

SERVICE NO PROBLEMS. i HAVE BEEN TO YOUR DEALERSHIP MANY TIMES AND I AM SATISFIED. i WILL BE BACK WHEN THE NEXT SERVICE IS DUE IN 6 MONTHS. NO PROBLEMS. i HAVE BEEN TO YOUR DEALERSHIP MANY TIMES AND I AM SATISFIED. i WILL BE BACK WHEN THE NEXT SERVICE IS DUE IN 6 MONTHS. More

Thank You Lexus Very pleased with our 10,000 complementary service. It was completed in two hours and came with a car wash, always a welcome service. Beautiful faci Very pleased with our 10,000 complementary service. It was completed in two hours and came with a car wash, always a welcome service. Beautiful facility, very comfortable and inviting. We are thrilled to be part of the Lexus legacy. More

Excellent Everyone was friendly and welling to help; starting with the first person who met me when I drove up to the cashier and the young man who gave me the Everyone was friendly and welling to help; starting with the first person who met me when I drove up to the cashier and the young man who gave me the keys to the loaner. When I returned the following day to pick up my car it was an easy and and pleasant experience. More

It is what it is It was the normal service call. You go in for an oil change--then they add on brake fluid change and tire sensor change. Costs double. Same old, same It was the normal service call. You go in for an oil change--then they add on brake fluid change and tire sensor change. Costs double. Same old, same old. More

friendly and no hassle I wasn't expecting much of this service experience and I was happily surprised. it was fast, no hassle, got a loan car, was able to keep until the nex I wasn't expecting much of this service experience and I was happily surprised. it was fast, no hassle, got a loan car, was able to keep until the next day (no hassle) and the job was done as expected. I think what resonates the most is their friendliness and speed of service while at the dealership. More

SM Service Quick and Professional Service Providers at Santa Monica Lexus. All of the employees are very helpful and courteous. It is always a short wait to pick Quick and Professional Service Providers at Santa Monica Lexus. All of the employees are very helpful and courteous. It is always a short wait to pick up a loaner vehicle or to pick up my vehicle when it’s ready. More

Stellar Service I always have a great experience at Santa Monica Lexus. The treatment is nothing less than exceptional. Never used to like to have my car serviced unt I always have a great experience at Santa Monica Lexus. The treatment is nothing less than exceptional. Never used to like to have my car serviced until now. Now I look forward to the experience. More

Annual Car Maintenance Review Excellent Service and customer treatment as usual. Enjoy my car, having purchased it at SM Lexus 2013. Thank you for being there when needed. Take c Excellent Service and customer treatment as usual. Enjoy my car, having purchased it at SM Lexus 2013. Thank you for being there when needed. Take care. More

great first experience Arsany Kamel helped us for this first scheduled routine maintenance (free of charge). He explained everything in details and answered the few question Arsany Kamel helped us for this first scheduled routine maintenance (free of charge). He explained everything in details and answered the few questions we had. The car was washed and ready on scheduled and Arsany also followed up by text message as he said he would (not everybody does...). We had a great experience overall and felt well served.. More