Lexus Santa Monica - Service Center

Angel Vasquez pulls through again! Lighting fast service at Lexus by Angel. He skips all the unnecessary red tape and finds the most efficient way to get me back to work. First class Lighting fast service at Lexus by Angel. He skips all the unnecessary red tape and finds the most efficient way to get me back to work. First class service with almost no waiting time. Keeps me updated via text, and very friendly. will return. More

service job done by george Morales George handled the service on our two Lexus vehicles.We own a 204 LS430 and a 1998 GS 400.The service was completed when promised. The quotes were r George handled the service on our two Lexus vehicles.We own a 204 LS430 and a 1998 GS 400.The service was completed when promised. The quotes were reasonable for both cars and we are totally satisfied with the results. Bob and Beverly Gowing More

Victor Jimenez Victor was one of several people I dealt with in connection with the air bag issue over several months. Frequently I did not get callbacks on request Victor was one of several people I dealt with in connection with the air bag issue over several months. Frequently I did not get callbacks on requests for progress, although he and others were always polite. Ultimately I obtained a loaner only after personally coming in. I look forward to notification that the part has come in and the replacement is at hand More

Thank you John lurch John was prompt thoughtful realistic helpful prompt considerate and willing to work with us. He is new to us but I am most hopeful we will work with John was prompt thoughtful realistic helpful prompt considerate and willing to work with us. He is new to us but I am most hopeful we will work with him again. More

awesome service Angel Vasquez is always helpful on providing good service and offer me the best price. He only suggests to do work that is necessary at that time and Angel Vasquez is always helpful on providing good service and offer me the best price. He only suggests to do work that is necessary at that time and not try to push for more services that are not necessary. In addition, Angel strives to get the job done on time so I can continue on with my day. I use to go Beverly Hills but find the service and punctuality plus good price is worth it to drive to see Angel. More

Patrick Levenson Patrick is very polite, caring, attentive, prompt and knowledgeable service technic at Santa Monica Lexus. I would like to acknowledge him and appre Patrick is very polite, caring, attentive, prompt and knowledgeable service technic at Santa Monica Lexus. I would like to acknowledge him and appreciate his honest hard work. Dr. Motamedi More

excellent in and out service excellent service by taking your car in for repair while they give you a loaner so you can continue with your busy schedule, gd jb guys excellent service by taking your car in for repair while they give you a loaner so you can continue with your busy schedule, gd jb guys More

Service January 12, 2017 I called my Service person, Douglas Elliott on Jan. 11 to schedule me for my maintenance visit. He old me to come in the next morning and would ha I called my Service person, Douglas Elliott on Jan. 11 to schedule me for my maintenance visit. He old me to come in the next morning and would have a loaner vehicle. He called me mid morning to report any problems with my car. I had a Tire sensor light that was broken. Doug contacted my Extended Warranty company to see if it was covered. He always goes out of his way to help. My car was ready on time. It is a pleasure getting my car serviced. Everyone is attentive and courteous. Merle More

Excellent customer service The moment you drive in, the attention to customers is excellent . I brought my 2015 ES 350 for service. I received a call when my car was ready The moment you drive in, the attention to customers is excellent . I brought my 2015 ES 350 for service. I received a call when my car was ready More

A good experience with good people Dealt with Victor Jimenez, Oscar Najera and Eddie. All three were very courteous and helpful. Both of my vehicles taken care of and I'll be back in t Dealt with Victor Jimenez, Oscar Najera and Eddie. All three were very courteous and helpful. Both of my vehicles taken care of and I'll be back in the future when necessary. More