Lexus Santa Monica - Service Center

Lexus, more than just a great car,it is terrific service Recently put my RX 450h in for its 75,000 mile service and was once again blown away with the commitment to support expressed by the Santa Monica team Recently put my RX 450h in for its 75,000 mile service and was once again blown away with the commitment to support expressed by the Santa Monica team. From the greeting on the driveway to the personal consult from Doug it was "white glove" all the way. But that is what keeps me to the brand, this is my 3rd RX and second hybrid. The cars have been faultless and the service is consistently great.. Thank you Lexus and the SM team. More

Great service Love my long time Lexus dealer. Angel Vasquez always takes great care of me. And does exactly what he says he going to do. No tricks or gimmicks. Love my long time Lexus dealer. Angel Vasquez always takes great care of me. And does exactly what he says he going to do. No tricks or gimmicks. I'm buying my next car from them. More

Doug was personal and kind Doug Elliott was so great with me. I have a 2007 Lexus RX400h that I purchased almost new from this dealership. He worked hard to find a way for me to Doug Elliott was so great with me. I have a 2007 Lexus RX400h that I purchased almost new from this dealership. He worked hard to find a way for me to have some expensive repairs that were need covered under the warrantee. I really appreciated the personal attention he paid to me. I also loved the Chocolate Chip cookies in the waiting room. They washed my car too. More

Outstanding service John Lurch was outstanding. Our Lexus CT was ready much earlier than expected and I beat rush hour home! Our car was washed and sparkling John Lurch was outstanding. Our Lexus CT was ready much earlier than expected and I beat rush hour home! Our car was washed and sparkling More

Excellent service, great communication. Doug Elliott handled my 50,000 mile service in a friendly and completely professional manner. He was efficient and kept me informed as needed, which Doug Elliott handled my 50,000 mile service in a friendly and completely professional manner. He was efficient and kept me informed as needed, which I especially appreciate. He also applied the appropriate available discount seamlessly. More

Tire purchase and installation I went to Lexus Santa Monica Service to purchase new tires and have them installed. This transaction went as smooth as can be expected. I appreciated I went to Lexus Santa Monica Service to purchase new tires and have them installed. This transaction went as smooth as can be expected. I appreciated service representative Patrick Levenson's dutiful handling of the transaction and the extra courtesy he afforded me to ensure I had a loaner vehicle for the duration I needed it. This is the type of exemplary service you want to expect when you drop your vehicle off for service. More

Service Beyond Compare As always the service was fantastic! It is a pleasure to go to Lexus of Santa Monica. Everyone is friendly and sensitive to my concerns. Patrick Leven As always the service was fantastic! It is a pleasure to go to Lexus of Santa Monica. Everyone is friendly and sensitive to my concerns. Patrick Levenson & Daniel Cabrera are experienced and trustworthy! More

Service Team Turned up at the service department without a scheduled appointment. Angel Vasquez dealt with me immediately and had the service team deal with my pro Turned up at the service department without a scheduled appointment. Angel Vasquez dealt with me immediately and had the service team deal with my problem. He was friendly and courteous. I was impressed with the price comparison policy which gave me a reduction because Costco prices were cheaper for the tyre that was replaced. Had coffee and bagels whilst waiting. Great team and great service. Simon Davies More

Radio needed to be replaced Once again Angel was amazing to have assist me. Helpful, pleasant informative and everything on time. He is truly outstanding. Please give him a rai Once again Angel was amazing to have assist me. Helpful, pleasant informative and everything on time. He is truly outstanding. Please give him a raise right away. JR More

One word- excellent Joe Broytman was the service person. This is the second time I am dealing with him. Outstanding, excellent and precise. Knows the subject. That is exa Joe Broytman was the service person. This is the second time I am dealing with him. Outstanding, excellent and precise. Knows the subject. That is exactly what I expect. Thank you Joe, thanks to Santa Monica Lexus for having such a professional. Sincerely, Valerie More