Lexus Santa Monica - Service Center

Regular Maint and Service Elan and Joe were great they both kept me informed on the status of my vehicle and had it ready at the promised time. Prices were just as competitive Elan and Joe were great they both kept me informed on the status of my vehicle and had it ready at the promised time. Prices were just as competitive as independent repair shops and loaner vehicle was clean and full of gas More

Rafael Navarro in service, is outstanding: courteous and prompt. It was a pleasure to deal with him. I highly recommend both him and your service department for all. in service, is outstanding: courteous and prompt. It was a pleasure to deal with him. I highly recommend both him and your service department for all. More

Wonderful dealership and service My service my car at Lexus Santa Monica was a wonderful experience as usual. Tim Nelson is a an amazing service advisor and should be commended for My service my car at Lexus Santa Monica was a wonderful experience as usual. Tim Nelson is a an amazing service advisor and should be commended for going out of his way to get the job done right. Tim is so personable, funny, but also very knowledgable about mechanical issues. His advice and diagnostic skills over the years have been invaluable to me. Tim is truly a good representative of a dealership who strives for excellence. He is the reason I continue to be a loyal Lexus of Santa Monica customer. I also would like to thank the ladies at checkout who are always so sweet and professional, whether its providing a loaner or settling the bill. They do a wonderful job. More

Oscar Najera in service is wonderful! I would highly recommend Oscar. I always know I am getting the best service and the best deal possible with him. He is the best. I would highly recommend Oscar. I always know I am getting the best service and the best deal possible with him. He is the best. More

Patrick Levensohn I recently took my car in for its 30,000 mile check up and a set of front brakes (Patrick informed me during my last visit that I would need brakes). I recently took my car in for its 30,000 mile check up and a set of front brakes (Patrick informed me during my last visit that I would need brakes). Patrick listened to my concerns, made valuable suggestions and delivered the car as promised. If there was an issue during the maintenance process he conveyed it to me and managed the situation with ease and proficiency. I would also like to give out a shout to Victor Jimenez for his wonderful customer service (and with a smile) attitude. It is the performance of these individuals who keeps me returning to Lexus Santa Monica for my great and continued service. Knowing that the work was performed at the Lexus Santa Monica dealership, I leave there feeling "safe" in my car. Thanks Patrick for another smooth ride! More

Courtesy always wins! Angel Vasquez was courteous, professional and knowledgeable. Went the extra mile to retrieve some items from my car which had already disappeared int Angel Vasquez was courteous, professional and knowledgeable. Went the extra mile to retrieve some items from my car which had already disappeared into the service area. More

Excellent Service "Elan Haim managed the service of my 2015 Lexus SUV yesterday. He was very responsive and professional. In the future I will always make my service "Elan Haim managed the service of my 2015 Lexus SUV yesterday. He was very responsive and professional. In the future I will always make my service appointments with Elan! More

Doug Elliott at Lexus Santa Monica provides great service !! Doug Elliott has been my service consultant at Lexus Santa Monica for my first Lexus IS250 years ago and now for my brand new 2016 Lexus IS200t. He pr Doug Elliott has been my service consultant at Lexus Santa Monica for my first Lexus IS250 years ago and now for my brand new 2016 Lexus IS200t. He provides the best customer experience when I bring my car. When it came time to buy my new Lexus, he gave great advice based on my needs. I would recommend him if you need service for your Lexus and also if you are looking to buy a new car at Lexus Santa Monica. From Fuji Y. You can reach Doug Elliot at douglaselliott@lacarguy.com More

Excellent Service Excellent customer service, Doug Elliott handled my paperwork and had me in a courtesy car before I could turn the page of my WSJ. A pleasant way to s Excellent customer service, Doug Elliott handled my paperwork and had me in a courtesy car before I could turn the page of my WSJ. A pleasant way to start the morning. More

Excellent service . Rafael Navarro was helpful, pleasant to work with and informative. Great experience as always and highly recommended. I will definitely go back. Tha . Rafael Navarro was helpful, pleasant to work with and informative. Great experience as always and highly recommended. I will definitely go back. Thanks Rafael! More