Lexus Santa Monica - Service Center

35,000 mile service My service experience at Santa Monica Lexus was outstanding! Patrick was efficient, knowledgeable and so courteous. Great experience at a clean, w My service experience at Santa Monica Lexus was outstanding! Patrick was efficient, knowledgeable and so courteous. Great experience at a clean, well run dealership. Thank you Patrick ! Minerva More

SM Lexus Service Reliable recommenations, excellent customer service, timely follow-up & a detailed vehicle status report. SM Lexus has been servicing my 3 Lexus vehi Reliable recommenations, excellent customer service, timely follow-up & a detailed vehicle status report. SM Lexus has been servicing my 3 Lexus vehicles for 12 years. More

Efficient, complete, fairly priced, Kept me in the loop as to progress and findings; ready ahead of schedule; clean; in and out quickly---very, very impressive customer service. Dou Kept me in the loop as to progress and findings; ready ahead of schedule; clean; in and out quickly---very, very impressive customer service. Doug was terrific. More

Outstanding, efficient, explains everything and no pressure! Joe Boynton was a terrific representative. I never met him before, but he was very courteous, answered all of my questions, called me on a regular ba Joe Boynton was a terrific representative. I never met him before, but he was very courteous, answered all of my questions, called me on a regular basis as he said he would, kept me abreast of the cost as repairs were progressing and was very efficient! My Lexus team keeps me running...I now have 238,000 on my 96 ES 300 and "my team Lexus" tells me I should be able to get 300,000 out of this wonderful car!! Yaaaay!! Now, Joe is a part of "my team" and he should do very well at the Santa Monica offices!! Thanks, Joe! Donna O. More

My Service at Lexus SM Eddie Barajas was my service advisor. He was friendly, very informative and helpful. He made my whole experience run smoothly and my car was done in a Eddie Barajas was my service advisor. He was friendly, very informative and helpful. He made my whole experience run smoothly and my car was done in a timely manner. He's the best! More

Excellent Customer Service I want to extend appreciation to Joe Broytman at Lexus Santa Monica for his great service to my 2000 RX300. He has helped me keep it running in top fo I want to extend appreciation to Joe Broytman at Lexus Santa Monica for his great service to my 2000 RX300. He has helped me keep it running in top form. Most of all, I appreciate Joe's understanding of what good customer service means and his great care to communicate the condition of my car so I can make smart choices. I trust Joe and feel grateful for his expert knowledge and honesty. More

Why I trust Tim Nelson Tim Nelson has been my service representative for many years and has always found whatever problem I might have. He has gone beyond what I might expe Tim Nelson has been my service representative for many years and has always found whatever problem I might have. He has gone beyond what I might expect. This time I had a defective tire that I bought at Lexus a year ago. He replaced it, as per purchase agreement, so there was no charge. More

Routine maintenance My service adviser was Patrick Levevson and as usual he listened to my specific requests and followed up by providing the necessary parts and services My service adviser was Patrick Levevson and as usual he listened to my specific requests and followed up by providing the necessary parts and services. I have been dealing with Patrick Levenson for the last couple of years, and with this Dealership since 2003 and the service has been excellent. I highly recommend Patrick Levenson and the Santa Monica Lexus Dealership. Thanks Patrick for your professional,effective and efficient service. F. Williams More

Great Experience This was my first time at Lexus of Santa Monica! The experience was great everyone there was very friendly and helpful. Joe Broytman was my service co This was my first time at Lexus of Santa Monica! The experience was great everyone there was very friendly and helpful. Joe Broytman was my service consultant and he was great, he answered all my questions and didn't try and push me into getting services that I didn't need at the moment! He's awesome! I'm so happy with my experience I will be returning! More

Effective & Efficient They just did everything as quickly as possible, we did not wait for too long for the paper works etc. Plus, they gave us a perfect loan car that suit They just did everything as quickly as possible, we did not wait for too long for the paper works etc. Plus, they gave us a perfect loan car that suit us best. I was so happy that everything went well, and finally got my tires fixed. Lexus the best! More