Lexus Santa Monica - Service Center

They fixed a problem that nobody else could for two years. Nobody else could figure out how to get my "tail light out" indicator on my dash board to turn off when all of my tail-light bulbs appeared to be work Nobody else could figure out how to get my "tail light out" indicator on my dash board to turn off when all of my tail-light bulbs appeared to be working. I live in Northern California, but I would be happy to come hear again when visiting Los Angeles. Douglas Elliott was also a pleasure to work with. More

Thanks, Doug Elliott We've been coming here many years through two new car purchases. Always super pleased with the sales department. We have depended on the service depar We've been coming here many years through two new car purchases. Always super pleased with the sales department. We have depended on the service department, though I am beginning to doubt them. I am sticking with them for now because I trust my service rep, Douglas Elliott. But some of the service recommendations from the technicians have us really questioning their motivation. More

A Ten all the way. Excellent service on my 2009 Lexus. Rafael had checked the car's record and knew exactly what was needed. All taken care of in good time. Excellent service on my 2009 Lexus. Rafael had checked the car's record and knew exactly what was needed. All taken care of in good time. More

Close Personal Attention My compliments and thanks to Mr. Oscar Najera, Service Advisor. Recently I brought in for 6 months service my 2004 ES 330. Mr. Najera greeted me at My compliments and thanks to Mr. Oscar Najera, Service Advisor. Recently I brought in for 6 months service my 2004 ES 330. Mr. Najera greeted me at the front door with a warm smile and a friendly handshake. My car was returned later the same day duly serviced , cleaned and looking brand new . I intend to ask for Mr. Najera again when my wife's 2000 RX300 is due for service in a few weeks. Please convey our gratitude for his close personal attention. More

Excellent experience. I was able to drop my car, go to work Excellent customer service in general. I want to thank George Morales for his guidance, positivism, and excellent customer service. George is knowle Excellent customer service in general. I want to thank George Morales for his guidance, positivism, and excellent customer service. George is knowledgeable and keeps me informed of services needed. I also want to thank Mr. Prieto for servicing my car. More

Car service Yet another great experience at Lexus Santa Monica Service. My service rep, Douglas Elliott, was very attentive and courteous, he had me out the door Yet another great experience at Lexus Santa Monica Service. My service rep, Douglas Elliott, was very attentive and courteous, he had me out the door in my loaner vehicle in no time. More

Service Joe Broytman customer service is definitely on point,, this is my second time with Joe and so far I'm pleased with the service. Thanks Joe Broytman customer service is definitely on point,, this is my second time with Joe and so far I'm pleased with the service. Thanks More

car repair Patrick levinson did an outstanding job in getting the car repaired and back to me.the car was spic and span and available earlier than promised Patrick levinson did an outstanding job in getting the car repaired and back to me.the car was spic and span and available earlier than promised More

Service As usual, the service on my car was seamless. I dropped if off, and it was done even before I had said I would need it. I got a brand new loaner and As usual, the service on my car was seamless. I dropped if off, and it was done even before I had said I would need it. I got a brand new loaner and they even allowed me to pay online before I kicked it up so returning car was very fast. My service adviser was Raphael Navarro. Great Service! More

Superior service Doug Elliot superseded our expectations. We had a few warranty issues and everything was handled quickly and done well. Kudos to Doug and his team. Doug Elliot superseded our expectations. We had a few warranty issues and everything was handled quickly and done well. Kudos to Doug and his team. More